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Old 26 Sep 2018, 06:33 AM   #5
ao1
Essential Contributor
 
Join Date: Oct 2003
Posts: 309
I am extremely disappointed with the quality of Fastmail's support. It has really gone downhill over the years and I can only classify the current situation as unacceptable.

I have a ticket that is open 3 weeks already, and my own investigation suggests that FM incorrectly implements an RFC, but it is impossible to discuss it directly with a technically competent person.

I miss the days when I would just shoot an email to Rob and the next day there will be a reply from him either telling me that the problem is solved or explaining why exactly the problem is not with FM.
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