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Old 24 Mar 2017, 03:36 AM   #7
oysterquartz
The "e" in e-mail
 
Join Date: Feb 2002
Location: Athens
Posts: 2,402
Quote:
Originally Posted by dbowdley View Post
oysterquartz,

Have you submitted a support ticket about this? If you have only mentioned it here then you should be aware this is not an official Runbox support forum and our support activities are focused at https://support.runbox.com

Setting the time is crucial as beeboy has said. There is no tolerance outside of the correct 30s period for entering incorrect codes. We may look at this if it affects too many people, but so far only a handful have got in touch with us and in most cases it was a time sychronisation problem.
Yes, I submitted a report several days ago. Added a comment a day ago. No reply.
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