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Old 28 Feb 2017, 06:43 PM   #4
dbowdley
Cornerstone of the Community
 
Join Date: Nov 2008
Location: UK
Posts: 549

Representative of:
Runbox.com
Quote:
Originally Posted by jslaterb View Post
I've been waiting years for the 2FA to arrive so when it finally did I signed up for a trial account. Everything was working fine a few days ago, I could sign in and out with no problems but now when I try to sign in I get the following message.

Error: User status is not 0 3 or 4. Login not allowed.

I've tried signing up for another trial account but it says that sign ups are temporarily disabled.

Yes, I've cleared cookies, tried different browsers, different devices.
Please open a support ticket at https://support.runbox.com if you have not already done so. We can then explain the error you are getting above and sort this out for you. Thank you.
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