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Originally Posted by BritTim
This is especially true as previous strong supporters, like me, are now much more nuanced when asked if FastMail is a company you can trust.
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I have slowly come around to a similar point of view.
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Originally Posted by BritTim
Google understands the importance of being seen as a reliable partner.
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As much as I dislike Google, I have to agree with you on this.
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Originally Posted by communicant
... It does not speak well for FastMail as a company, or for the individuals within it who made decisions....
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Again, after reconsideration, I have come around to agree with this. I looked back at the Internet archive capture of the page from back in the day, and it directly contradicts what FM has stated recently, and I was a little surprised. Not to flog a dead horse even more, but it changes my enthusiasm with people about FM. The way FM handled it definitely bothers me now.
FM has seemingly missed a critical understanding of how people feel about things like this, and it goes deeper than just a little account. One hopes that they will learn.