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So, regarding the whitelist question. I'm really surprised that a lower case mail address doesn't match the mixed case address. I'll have to check spamassassin to find out if this is expected behavior.
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SpamAssassin isn't case sensitive. The lower case names in the Whitelist will match any case. I tested it before and just retested it and it works fine.
It should be noted that a change to the Whitelist might not be instant. There could be several minutes before SpamAssassin actually sees the updated Whitelist. With my most recent test, a test message sent immediately after changing the Whitelist did not result in a USER_IN_WHITELIST. All subsequent test messages did.
Regards,
Rich