Thread: Fm down ?
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Old 8 Mar 2006, 11:49 PM   #141
brong
The "e" in e-mail
 
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,696

Representative of:
Fastmail.fm
Re: This is one customer they have lost

Quote:
Originally posted by pforkes
Once again they are down. I'm taking my business elsewhere.
We're kind of expecting a bit of that. Even though it's horrible bad luck, events like this cause you to lose customers - that's life. Hopefully it's balanced out by similar runs of luck at other providers causing their customers to come to us.

We really are doing our best here - and improving our infrastructure - but at the same time we seem to be hitting further hardware problems.

The cause of this overload - the new servers that will give us replicated email storage and much shorter outages for users in the event of catastrophic hardware failure like that which happened to server4 a few months back. Such is life. Yes, it's complicated by the servers being on the other side of the world from me - but that's how it goes.

I'll stop rambling and boring people now!
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