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Is there any business plan in order to keep the service going for the long term?
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I have no idea--maybe ask the owner. With a really small provider like this I would have to set it up in such a way that I could quickly switch away if something went wrong. I would definitely imap or pop all the email on a regular basis to some other email provider I could switch to quickly. On the other hand, you know you are reaching someone in the know when you send a question!