[smtper]

Hi,

Before joining Fastmail, I've read a lot of reviews and random comments on furm that sing their praises. During the trial period, everything seemed to mostly just work, which was great.

However, this year I've seen

- outages,
- intermittent high CPU usage,
- settings reverting on their own and
- the recent poor UI redesign forced on users

The last two tells me Fastmail subscribes to the school of thought where they think they know what the user wants better than the user and should shove it down their throat.

Now that I'm looking to switch away, I see that there's no way to disable automatic renewal. I can only close the account, which would forfeit the rest of the service I've already paid for.

To any long time users, was Fastmail always this bad and I just didn't hit these issues during the trial period? Was there some recent change in management?

Does anyone have experience migrating away from Fastmail? How long should I plan? I think migrating to Fastmail took about a week of importing and tweaking settings. I don't think I'm using anything too fancy from Fastmail at the moment.

Thanks for sharing.