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Old 4 May 2014, 04:27 AM   #44
ProtonMail
Junior Member
 
Join Date: Apr 2014
Posts: 7

Representative of:
ProtonMail.ch
Hi everybody, this is Andy, one of the ProtonMail developers, we just pushed out a major security and functionality update and we should be able to support the latest versions of IE, Firefox, Chrome, and Safari.

However, there may be issues if you created your original account under an unsupported browser version. This is likely the cause of the login problem some users here are having.

If you are experiencing this issue, please contact us at support@protonmail.ch with your username. We will then erase your account so you can re-create it anew, hopefully using one of the now supported browsers!

Thanks everybody for the patience with this, we're doing our best to support as many browsers as possible, but as you probably know, there are a LOT of browsers and browser versions so we aren't able to do this overnight.
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