Quote:
Originally Posted by Tsunami
I never entered a Phone number when signing up for Gmail.
It's odd they would deny you access to your account though because you had no Phone nr set. As long as you log in before reaching the inactivity limit (which is 9 months or 12 months if I'm not wrong) and you remember your password (and thus don't need a recovery Phone number or alternative email address), then why would they want to take your account offline?
Are you sure the reason for losing those accounts is exactly that, and that they did not just pass the inactivity limit? (as you indicated they were older accounts)
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They were not past the inactivity period. They were used for backup purposes and it is true that I rarely signed in. If you make a mistake on the questions they ask to recover an account, that seems to be the end of the account. I've had no luck since even though I own the forwarding accounts.
One account was linked to my previous phone number which, of course, was cancelled when I moved. I failed to jump all the hoops they supplied to recover the account.
No great loss as they were for backups only but it did smarten me up on securing access to my main accounts.
Good luck getting Google to respond to your enquiries in this situation.