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this reminds me that FM bought Pobox. from then pobox's CS is not as good as before.
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I know. Doesn't it seem like these amazing small startups always become worse once they become part of some other big entity? The one that sticks in my mind is Skype. I can vividly remember how cool it was to be able to make calls from my laptop and chat with people anywhere in the world. Still exists, but seems to have lost its mojo as part of Microsoft.