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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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9 Oct 2022, 03:40 AM | #1 |
Senior Member
Join Date: Oct 2015
Posts: 163
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Fastmail down ?
Is Fastmail down for anyone else ?
Cannot find any problems on Fastmail Twitter or Fastmail status. Getting 503 Service Unavailable. Update: Fastmail status just been updated to indicate there is a problem (18:42 UTC) |
9 Oct 2022, 03:46 AM | #2 |
Essential Contributor
Join Date: Oct 2008
Posts: 212
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Same problem here (USA West Coast).
From FastmailStatus.com: "Access to the Fastmail web interface is currently offline. We are currently looking into it." Update: I'm having the same problem with the FM app (Android). I'm not surprised since using the app has always felt like it was just an app "skin" around a web browser window. Last edited by DumbGuy : 9 Oct 2022 at 03:54 AM. Reason: added experience with FM app |
9 Oct 2022, 03:56 AM | #3 |
Master of the @
Join Date: Jul 2002
Location: Hampshire, UK
Posts: 1,238
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8 Oct 2022 18:42:08 UTC - Fastmail down:-
"Access to the Fastmail web interface is currently offline. We are currently looking into it." That was 15 minutes ago - still down. NJSS |
9 Oct 2022, 04:02 AM | #4 |
Master of the @
Join Date: Jul 2002
Location: Hampshire, UK
Posts: 1,238
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Update:-
8 Oct 2022 18:58:24 UTC Access to the Fastmail web and app interface is offline. We are continuing to look into this. |
9 Oct 2022, 04:08 AM | #5 |
Senior Member
Join Date: Oct 2015
Posts: 163
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Back for me now (19:08 UTC)
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9 Oct 2022, 04:29 AM | #6 |
Junior Member
Join Date: May 2012
Location: Canyon Country, California
Posts: 17
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Same here in Arizona, USA. 12:25 MST (19:25 UTC?)
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9 Oct 2022, 04:48 AM | #7 |
Senior Member
Join Date: Oct 2015
Posts: 163
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Down for me again in UK (19:48 UTC)
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10 Oct 2022, 10:15 AM | #8 |
Master of the @
Join Date: Feb 2005
Location: USA
Posts: 1,877
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I hope everything is ok!!
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10 Oct 2022, 06:52 PM | #9 |
Master of the @
Join Date: Feb 2017
Location: USA
Posts: 1,751
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Any explanation for this outage?
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10 Oct 2022, 06:59 PM | #10 |
Senior Member
Join Date: Oct 2015
Posts: 163
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Not that I can see.
Someone on Twitter has asked what happened but so far no response from Fastmail. |
12 Oct 2022, 11:31 PM | #11 |
Member
Join Date: Sep 2022
Posts: 89
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13 Oct 2022, 08:17 PM | #12 |
Junior Member
Join Date: Oct 2022
Posts: 3
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Fastmail not accessible with older iPad
Ever since Fastmail launched app.fastmail.com to log in, this has been fine for my Windows 7 computer, but NOT for my iPad running iOS 10.3.3. They say that it is still accessible for such older iPads, but I can't get in. Anyone got a solution?
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13 Oct 2022, 08:47 PM | #13 |
Master of the @
Join Date: Feb 2005
Location: USA
Posts: 1,877
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Welcome
Whats it saying when you try?? |
26 Oct 2022, 06:47 PM | #14 |
Junior Member
Join Date: Oct 2022
Posts: 3
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Sorry for delay in responding. I simply get the 5 bars in the middle of the screen, doing their waves (ie 'Fastmail is loading') - but this never stops.
Fastmail have said that I need a different password to log in to app.fastmail.com (the new site) with the iPad, rather than fastmail.com. The new site works fine with my old Windows computer running Windows 7. I have gone through the steps they give me to get a new password (generated by their system) but this does not work. However they seem to be on the case, It has been escalated to a 'tier 3' expert - he hasn't succeeded yet but I still in correspondence online with him. I can't be the only user with an older iPad, but I seem to be the one helping them make their system compatible. |
26 Oct 2022, 10:35 PM | #15 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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Have you tried attempting to use beta.fastmai.com? It probably will make no difference, but seems worth a try.
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