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Old 17 Oct 2019, 05:09 AM   #1
NJSS
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Join Date: Jul 2002
Location: Hampshire, UK
Posts: 1,211
Fastmail.FM down @ 20:07 BST on 16th October

https://www.isitdownrightnow.com/fastmail.fm.html

502 Bad Gateway

20:07 BST = 19:07 UTC/GMT

NJSS
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Old 17 Oct 2019, 05:11 AM   #2
sflorack
The "e" in e-mail
 
Join Date: Feb 2002
Posts: 2,904
"Some customers are experience interrupted access to Fastmail services. We're looking into it."

via https://www.fastmailstatus.com/
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Old 17 Oct 2019, 05:16 AM   #3
NJSS
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Join Date: Jul 2002
Location: Hampshire, UK
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Back up at 20:16 BST

The message is " The service is operating in a degraded capacity"

NJSS

Last edited by NJSS : 17 Oct 2019 at 05:24 AM.
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Old 17 Oct 2019, 04:00 PM   #4
hjACFjf4B6
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Join Date: Feb 2008
Posts: 74
The experience on the IOS during this situation is very poor. The message is very small and unreadable. Especially on an Iphone X.
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Old 17 Oct 2019, 07:08 PM   #5
JeremyNicoll
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Join Date: Dec 2017
Location: Scotland
Posts: 111
Quote:
Originally Posted by hjACFjf4B6 View Post
The experience on the IOS during this situation is very poor. The message is very small and unreadable. Especially on an Iphone X.
So... raise a ticket with FM and complain. Telling us, other users, here, will not help.
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Old 18 Oct 2019, 12:37 AM   #6
ppm
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Join Date: Nov 2003
Location: Hong Kong
Posts: 61
Exclamation Fastmail still abnormally slow

For the past hour, I have been suffering from a very slow web access to Fastmail.

I tried rebooting my PC, flushing the DNS, scanning with an antivirus etc. Nothing special noticed on my side. Business as usual. Other sites are fine. Just Fastmail is slow.
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Old 18 Oct 2019, 10:31 AM   #7
ppm
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Join Date: Nov 2003
Location: Hong Kong
Posts: 61
Lightbulb My "problem" doesn't come from Fastmail after all

Quote:
Originally Posted by ppm View Post
For the past hour, I have been suffering from a very slow web access to Fastmail.

I tried rebooting my PC, flushing the DNS, scanning with an antivirus etc. Nothing special noticed on my side. Business as usual. Other sites are fine. Just Fastmail is slow.
I tried something else: I launched a VPN to use an alternative route and my access to Fastmail was back as fast as usual
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