EmailDiscussions.com  

Go Back   EmailDiscussions.com > Discussions about Email Services > Email Comments, Questions and Miscellaneous
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read
Stay in touch wirelessly

Email Comments, Questions and Miscellaneous Share your opinion of the email service you're using. Post general email questions and discussions that don't fit elsewhere.

Reply
 
Thread Tools
Old 3 Sep 2023, 11:20 AM   #1
DougLass
Member
 
Join Date: May 2014
Posts: 56
junk mail DISAPPEARED

I manage e-mail for my elderly mother, who has had a Comcast/Xfinity e-mail account for more than a decade. Her husband, now deceased, was the original account user, and he probably gave that e-mail address to everyone, not understanding how junk e-mail providers use these e-mail addresses. He died many years ago and, since then, their account has been LOADED with junk mail. Maybe 5-10 per day. I set up filters to pick out most of them. Those filters worked pretty well, and every once in a while, I just had to dump her enormously full Junk folder. They come from many and sundry junk mailers.

As of a week ago, all her junk mail DISAPPEARED. As in, she gets NONE anymore. Have a hard time believing that Comcast/Xfinity is pulling them all. E-mail providers can mark e-mail as junk, but they don't keep you from getting them in your Junk or Spam folders. But now she gets NONE.

What happened? Is there some common list that ALL junk mail providers use, and her e-mail address just got pulled off that list? This is kind of stunning, really.
DougLass is offline   Reply With Quote

Old 3 Sep 2023, 01:55 PM   #2
Bamb0
Master of the @
 
Join Date: Feb 2005
Location: USA
Posts: 1,878
Maybe they made thier filter better
Bamb0 is offline   Reply With Quote
Old 3 Sep 2023, 08:16 PM   #3
hadaso
The "e" in e-mail
 
Join Date: Oct 2002
Location: Holon, Israel.
Posts: 4,865
Does she still receive other (non-spam) mail?
Is that Junk mail folder some system folder that her provider manages? If so then perhaps some policy was changed to delete everything that does to that folder immeditately?
hadaso is online now   Reply With Quote
Old 3 Sep 2023, 09:54 PM   #4
DougLass
Member
 
Join Date: May 2014
Posts: 56
Any proper e-mail service filter is just going to label mail as (presumed) Junk or Spam, and send it to you. I've never seen an e-mail filter that just tosses mail. What if it ISN'T junk? In the end, that's up to YOU to decide, not them.

Her account does have a spam folder, and a few things do still get put there, but infrequently. It is cleared weekly.

Yes, she receives all other mail normally.
DougLass is offline   Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +9. The time now is 08:29 AM.

 

Copyright EmailDiscussions.com 1998-2022. All Rights Reserved. Privacy Policy