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Runbox Forum Everything related to Runbox should go here: suggestions, comments, complaints, questions, technical issues, etc. |
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14 Sep 2011, 06:26 PM | #1 |
Junior Member
Join Date: Oct 2006
Location: Cambridgeshire, UK
Posts: 20
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Runbox down?
Is there a problem with runbox.com at the moment?
Got chucked out a couple of minutes ago. Can't seem to get in again. Stuart |
14 Sep 2011, 06:42 PM | #2 |
Senior Member
Join Date: Jul 2005
Location: Here
Posts: 130
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Yes down here too - can't log in.
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14 Sep 2011, 06:59 PM | #3 |
The "e" in e-mail
Join Date: Sep 2001
Location: Oslo, Norway
Posts: 2,938
Representative of:
Runbox.com |
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14 Sep 2011, 07:11 PM | #4 |
Essential Contributor
Join Date: Sep 2004
Posts: 329
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I'm getting the same 'unable to connect to server' message with Beta.
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14 Sep 2011, 07:14 PM | #5 |
Junior Member
Join Date: Oct 2006
Location: Cambridgeshire, UK
Posts: 20
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I can't connect through the Beta address either.
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14 Sep 2011, 07:18 PM | #6 |
Member
Join Date: Jul 2005
Location: Copenhagen
Posts: 51
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Do.
Same here... any news on progress?
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14 Sep 2011, 07:19 PM | #7 |
The "e" in e-mail
Join Date: Sep 2001
Location: Oslo, Norway
Posts: 2,938
Representative of:
Runbox.com |
That's very odd -- http://beta.runbox.com should not be affected in any way. Could any of you try a traceroute to that address if you continue to have problems?
We're working on getting www.runbox.com back up -- it shouldn't be long now! - Geir |
14 Sep 2011, 07:22 PM | #8 |
Member
Join Date: Jul 2005
Location: Copenhagen
Posts: 51
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:(
>Could any of you try a traceroute to that address if you continue to have problems?
Sorry, I'm behind a firewall that doesn't allow ICMP. Anyone else? |
14 Sep 2011, 07:31 PM | #9 |
Junior Member
Join Date: Oct 2006
Location: Cambridgeshire, UK
Posts: 20
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When I try https://beta.runbox.com I get the log in screen up, when I enter my details it fails.
When I click on "submit" from the beta site, it actually tries to go a location not within beta: http://www.runbox.com/mail/?last_login=............................ If I then manually adjust the URL, and change it to http://beta.runbox.com/mail/?last_login=............................ it works. So beta does work at the moment, but the log in page on beta tries to get into the normal runbox page. Does this make sense or help anyone?? |
14 Sep 2011, 07:32 PM | #10 |
Member
Join Date: Jul 2005
Location: Copenhagen
Posts: 51
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Ps:
Should maybe add this detail:
The login screen do come up on beta.runbox.com - it's when you hit "Log In" you get the connection failure. |
14 Sep 2011, 07:44 PM | #11 |
The "e" in e-mail
Join Date: Sep 2001
Location: Oslo, Norway
Posts: 2,938
Representative of:
Runbox.com |
We're back up now -- really sorry about that! It seems a server was taken down to be moved when it shouldn't have.
By the way, you will get redirected back to http://www.runbox.com/mail if you're using the old RMM4 instead of the new RMM5 Webmail. You can switch versions after logging in by using the button at the bottom left or by going straight to http://beta.runbox.com/mail?version=new. - Geir |
14 Sep 2011, 07:49 PM | #12 |
Member
Join Date: Jul 2005
Location: Copenhagen
Posts: 51
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Erhm... I can log in on https:secure.runbox.com, but when I click any mail in my inbox, I get "500 Internal Server Error".
The Beta thing works, as per the desciption above. |
14 Sep 2011, 07:49 PM | #13 |
Junior Member
Join Date: Oct 2006
Location: Cambridgeshire, UK
Posts: 20
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Thank you for sorting. All working now.
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14 Sep 2011, 08:01 PM | #14 |
Member
Join Date: Jul 2005
Location: Copenhagen
Posts: 51
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>All working now.
Not quite.... se my post above. |
15 Sep 2011, 12:03 AM | #15 |
The "e" in e-mail
Join Date: Sep 2001
Location: Oslo, Norway
Posts: 2,938
Representative of:
Runbox.com |
Ascanius: Are you still having problems? There were some problems with storage access after the server was restarted, but they should be resolved as of 13:15 CET.
- Geir |