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Old 15 Aug 2003, 07:46 AM   #16
alaken
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Join Date: Jan 2002
Location: Washington, DC
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Quote:
Originally posted by Onno
[b]I believe they have backup power supplies and redundent connections to the outside world. However you always need to rely on peering links and third parties. If anyone in the long line towards your connection does not have a UPS at one point in their network, their link will go down.
Not very reassuring - I would have thought the host's datacenter would have close-to-direct links to multiple backbone providers. However, I don't understand net infrastructure enough to say whether such a widespread outage would necessarily tkae a datacenter offline. I do note that the NY Times site is up...
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Old 15 Aug 2003, 07:47 AM   #17
mklose
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I think I remember reading my fastmail email (web interface) while I was watching the live pictures of people in the Street in NYC, so it must have been on backup power for some time :-)
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Old 15 Aug 2003, 07:55 AM   #18
jgoldberg
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Doesn't ping for me

Quote:
Originally posted by kwiniec
Down again.

----------


Here is the server status report:

The web server is not responding. I'm running diagnostics now to see what's happening. Wait a moment...

Network provider responds to IP ping perfectly so the network is up.

FastMail.FM responds to IP ping perfectly, so the server is up.

FastMail.FM responds to name ping perfectly, so the DNS system is working.

We can't open a connection to the IMAP server at all!

We could ping the server, but we can't access IMAP. Sounds like there's a problem with the IMAP server software. If you're an administrator, go into the admin screen and choose 'Restart IMAP', otherwise through the forum or by emailing the webmaster.


End of server status report for Thu Aug 14 23:02:36 2003.
Where did you get that server status report? Can you post a URL?

I can confirm from my own tests that DNS is fine, and that at least some other machines
run by FM are working fine, but I do not get
a pong when I try to ping 66.111.4.60
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Old 15 Aug 2003, 07:58 AM   #19
jgoldberg
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Not a power issue

This does not look like a power supply issue. Things on the same local network are up. This looks like a nasty crash. (and no, it wouldn't from that MS-Worm that's on the loose)
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Old 15 Aug 2003, 08:06 AM   #20
Edwin
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Even if a hosting center has power, if the surrounding area for hundreds of miles have no power, nobody's going to be able to access those servers, since the network it connects to will probably not be powered.

This is such an unusual situation that I don't believe purely intra-company contingency plans (backup generators, UPSes and so on) are sufficient to cover the outage. Dozens of sites I use frequently are off the air right now.

Added: there are some major network backbone peers completely down right now, presumably because of the power blackout. See http://www.internettrafficreport.com/namerica.htm

I imagine this will have a ripple effect impact all across the network as more traffic gets pumped and re-routed.
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Old 15 Aug 2003, 08:09 AM   #21
jgoldberg
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Both US MXes down, EU up but deferring

I can't reach the two US mail exchangers at all.
The EU one is saying "Leave me alone right now, I'm very busy". Well actually it is saying, "Too many concurrent SMTP connections; please try again later"
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Old 15 Aug 2003, 08:10 AM   #22
mlevin
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Quote:
Originally posted by Edwin
Even if a hosting center has power, if the surrounding area for hundreds of miles have no power, nobody's going to be able to access those servers, since the network it connects to will probably not be powered.

This is such an unusual situation that I don't believe purely intra-company contingency plans (backup generators, UPSes and so on) are sufficient to cover the outage. Dozens of sites I use frequently are off the air right now.
Really? I'd think that post-9/11, there'd be all kinds of plans to keep the country's network infrastructure up and running during a disaster. Of course I'm relieved that so far it sounds like this was not terror-related...
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Old 15 Aug 2003, 08:13 AM   #23
mlevin
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Re: Both US MXes down, EU up but deferring

Quote:
Originally posted by jgoldberg
I can't reach the two US mail exchangers at all.
The EU one is saying "Leave me alone right now, I'm very busy". Well actually it is saying, "Too many concurrent SMTP connections; please try again later"
So most sending systems will retry for somewhere between 4 and 24 hours (I've seen some try for up to 4 days), so if things come back up soonish, maybe no lost mail, otherwise, probably lots of bounced messages...?
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Old 15 Aug 2003, 08:15 AM   #24
DaveHanson
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Been down for awhile in Spokane, Washington in the USA.
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Old 15 Aug 2003, 08:17 AM   #25
snsh
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I'm bored and want to assign blame.
Who wants some blame?
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Old 15 Aug 2003, 08:18 AM   #26
pkirkner
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Blame Canada.
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Old 15 Aug 2003, 08:27 AM   #27
unhappysoul
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Red face southern California OUT

Out from southern California too
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Old 15 Aug 2003, 08:29 AM   #28
snsh
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@!#$@#$^% canadians!

Quote:
Out from southern California too
go surf!
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Old 15 Aug 2003, 08:32 AM   #29
robmueller
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Representative of:
Fastmail.FM
Quote:
Originally posted by Edwin
Added: there are some major network backbone peers completely down right now, presumably because of the power blackout. See http://www.internettrafficreport.com/namerica.htm
Interesting that it lists 2 NYC networks as up and running.

Unfortunately there's not a lot we can do.

Naturally curious about the history of power blackouts, I did a big of searching and found this:

http://blackout.gmu.edu/highlights/news.html

Rob
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Old 15 Aug 2003, 08:42 AM   #30
ReuvenNY
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I am in a suburb of New York city, and our electricity was restored 15 minutes ago! I am using now my desktop computer. Mailsnare and Runbox are running, but not Fastmail.
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