Problem Uploading Files

DianeB · 3 Oct 2004, 02:30 AM

I have noticed this before, but I went to my file storage today to upload some files. I clicked on the right folder, clicked browse, chose my files, then clicked to upload the files. It appeared that my files were being uploaded. The bottom left corner of my screen was showing the progress. It got all the way to where it said 'Transferring Document--100%'. Then it seemed to be stuck there for a short time. Then it was showing 'Opening Page', which is where it would go back to my file storage area after the files were uploaded. But it got stuck there. I waited & waited for it to open back to my file area, but after a good 5-10 minutes of seeing it saying 'Opening Page', I finally clicked out & none of the chosen files were uploaded.

Help & ackkkkkkkkkkkkkk !!

I'm pulling my hair out !

I might add that I am using IE & I am also on dial-up, which is slow, but not slow enough for it to take 5-10 minutes to upload a few files!! (Sadly, I live in the boonies & can't get roadrunner, etc.)

BTW--I love the new increases we just got. I have a 'Full' membership, but at this rate, it will eat up all of my file BW in no time flat.

Any ideas or suggestions from anyone?

~Diane

self · 3 Oct 2004, 03:18 AM

I too have had some curious behavior when uploading files. Then I read in the doc that there is a "some 7 MB" limit on the file size. Might that be your problem also?

fhapgood · 3 Oct 2004, 05:50 AM

Quote:

Originally posted by self
I too have had some curious behavior when uploading files. Then I read in the doc that there is a "some 7 MB" limit on the file size. Might that be your problem also?

I have been trying to upload a 550 Kbyte file to file storage. No success at all. Every time I try I get a 404. Yet the page is certainly available when I want to upload a smaller file.

fhapgood · 3 Oct 2004, 05:53 AM

Quote:

Originally posted by fhapgood
I have been trying to upload a 550 Kbyte file to file storage. No success at all. Every time I try I get a 404. Yet the page is certainly available when I want to upload a smaller file.

I just tried again and this time it worked.

**Sherry** · 3 Oct 2004, 08:32 AM

Quote:

Originally posted by DianeB
Any ideas or suggestions from anyone?

Maybe you could try 1 file. If that works, try the next 2 until you see how many you can do at a time without a problem? If you have a problem with the first file, you won't waste as much BW while trying to solve the problem.

Sherry

DianeB · 3 Oct 2004, 07:23 PM

I had to leave the forums & go off & do some constructive work!

I've tried just one small file at the time & alas, still no go. I'll try again when I have the time, & see what happens.

~Diane

5 Oct 2004, 02:51 PM

Have you also tried on the beta server and/or other browsers?

Does this problem only affect one account? Does it also affect the Compose screen? Is it FM-specific?

**Shelded** · 5 Oct 2004, 03:00 PM

Quote:

Originally posted by self
I too have had some curious behavior when uploading files. Then I read in the doc that there is a "some 7 MB" limit on the file size. Might that be your problem also?

Note that if you exceed the 7MB limit it will appear to upload then give you nothing. I've been uploading this evening with no trouble, a 1.1MB file went fine.

jspink · 6 Oct 2004, 06:22 AM

I am also having problems uploading ... When I try to upload more than one file at a time I get a similar effect in that the files appear to be uploading but then I get a timeout page and everything stops. Also, if I select a file with a long path to it, for example C:\Documents and Settings\John\My Documents\Grabit\alt.binaries.old.games\somefile.xyz, I have found that I have to use the 'Rename to' box otherwise the upload fails.

kurianja · 6 Oct 2004, 08:39 AM

The maximum upload size is aroun 7MB, so make sure you aren't exceeding the limits. Are you connecting securely or not? Can you try both? What browser are you using? Clear the cache/cookies, and try again.. See if these help in anyway.

jspink · 7 Oct 2004, 03:52 AM

I realise about the 7Mb limit now, but does that apply on a per-file basis or total upload? I'm having trouble uploading a number of files at once usiong the 'Upload More..' button. I tried to tag 8 files for upload which were all about 4.8Mb in size (i.e. 38Mb in total) but the operation failed after about a minute and none of the files were uploaded.

**Sherry** · 7 Oct 2004, 04:38 AM

I believe it's the total size you're trying to upload. You could upload one 7mb file or 3 that are a little over 2mb each. In your case, I think you need to upload one at a time if 2 together would go over the 7mb size.

Sherry

3 Oct 2004, 02:30 AM	#1
DianeB Cornerstone of the Community Join Date: Nov 2003 Location: USA-South Carolina Posts: 503	Problem Uploading Files I have noticed this before, but I went to my file storage today to upload some files. I clicked on the right folder, clicked browse, chose my files, then clicked to upload the files. It appeared that my files were being uploaded. The bottom left corner of my screen was showing the progress. It got all the way to where it said 'Transferring Document--100%'. Then it seemed to be stuck there for a short time. Then it was showing 'Opening Page', which is where it would go back to my file storage area after the files were uploaded. But it got stuck there. I waited & waited for it to open back to my file area, but after a good 5-10 minutes of seeing it saying 'Opening Page', I finally clicked out & none of the chosen files were uploaded. Help & ackkkkkkkkkkkkkk !! I'm pulling my hair out ! I might add that I am using IE & I am also on dial-up, which is slow, but not slow enough for it to take 5-10 minutes to upload a few files!! (Sadly, I live in the boonies & can't get roadrunner, etc.) BTW--I love the new increases we just got. I have a 'Full' membership, but at this rate, it will eat up all of my file BW in no time flat. Any ideas or suggestions from anyone? ~Diane

3 Oct 2004, 03:18 AM	#2
self Member Join Date: Jul 2004 Posts: 50	I too have had some curious behavior when uploading files. Then I read in the doc that there is a "some 7 MB" limit on the file size. Might that be your problem also?

3 Oct 2004, 07:23 PM	#6
DianeB Cornerstone of the Community Join Date: Nov 2003 Location: USA-South Carolina Posts: 503	I had to leave the forums & go off & do some constructive work! I've tried just one small file at the time & alas, still no go. I'll try again when I have the time, & see what happens. ~Diane

5 Oct 2004, 02:51 PM	#7
Guest Posts: n/a	Have you also tried on the beta server and/or other browsers? Does this problem only affect one account? Does it also affect the Compose screen? Is it FM-specific?

6 Oct 2004, 06:22 AM	#9
jspink Junior Member Join Date: Oct 2004 Posts: 2	I am also having problems uploading ... When I try to upload more than one file at a time I get a similar effect in that the files appear to be uploading but then I get a timeout page and everything stops. Also, if I select a file with a long path to it, for example C:\Documents and Settings\John\My Documents\Grabit\alt.binaries.old.games\somefile.xyz, I have found that I have to use the 'Rename to' box otherwise the upload fails.

6 Oct 2004, 08:39 AM	#10
kurianja Master of the @ Join Date: Apr 2003 Posts: 1,395 Representative of: Fastmail.FM	The maximum upload size is aroun 7MB, so make sure you aren't exceeding the limits. Are you connecting securely or not? Can you try both? What browser are you using? Clear the cache/cookies, and try again.. See if these help in anyway.

7 Oct 2004, 03:52 AM	#11
jspink Junior Member Join Date: Oct 2004 Posts: 2	I realise about the 7Mb limit now, but does that apply on a per-file basis or total upload? I'm having trouble uploading a number of files at once usiong the 'Upload More..' button. I tried to tag 8 files for upload which were all about 4.8Mb in size (i.e. 38Mb in total) but the operation failed after about a minute and none of the files were uploaded.

7 Oct 2004, 04:38 AM	#12
Sherry Moderator Join Date: Dec 2002 Location: USA Posts: 8,687	I believe it's the total size you're trying to upload. You could upload one 7mb file or 3 that are a little over 2mb each. In your case, I think you need to upload one at a time if 2 together would go over the 7mb size. Sherry