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3 Sep 2019, 01:03 AM | #1 |
Member
Join Date: Nov 2010
Posts: 75
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Calendar Reminders Email Adress change?
Within the last week my calendar reminder emails have changed. They used to be sent from a fastmail support email address and would carry the circle green check-mark endorsement of "The Fastmail Team." This week the check-mark is gone and the email is from "Fastmail calendar notification" and the email address has a "bounce" in the title. (I don't want to write the full emails here in this forum so they don't get hammered by spam bots. )
It's not a big deal, but those circle green check-marks were a good way to scan through my email a bit quicker and figure out which items were reminders and which ones were actual emails from people. Oh well. ¯\_(ツ)_/¯ Anybody else experiencing this issue? |
3 Sep 2019, 05:19 AM | #2 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
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Yes, I noticed this also. Several things changed last week (between August 28 and 29, 2019). I think they were trying to improve some of the headers in the notification messages, but they accidentally changed the From so that when viewed in the Fastmail web or mobile app interfaces the message appears to be from "Fastmail.FM Administrator", which has not been used for the past 5 years (when Fastmail moved to the fastmail.com domain).
I just sent a note about this to Fastmail staff I know, and I will let you know how they respond. Bill |
12 Sep 2019, 10:49 PM | #3 |
Member
Join Date: Nov 2010
Posts: 75
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It looks like they've changed the emails we're getting now so it's from a "calendar-reminder" email address, which looks a bit better to me. Thanks for sending the note Bill.
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14 Sep 2019, 10:47 AM | #4 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
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Yes, Fastmail fixed my complaints about the calendar reminder emails. A calendar icon image is shown for the reminder email if you have activated the Avatars feature at Settings>Preferences>Advanced preferences>Reading>Avatars. The From address is now composed of a concatenation of the calendar name you have assigned with:
Code:
calendar reminder <noreply+calendar-reminder@fastmail.com>
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19 Sep 2019, 09:50 AM | #5 |
Junior Member
Join Date: Feb 2009
Location: Moscow, Russia
Posts: 24
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To me the calendar mails started to arrive sent from my own address. Any guess how to fix this?
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22 Sep 2019, 06:45 AM | #6 | |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
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Quote:
Code:
noreply+calendar-reminder@fastmail.com Code:
verbovet calendar reminder <noreply+calendar-reminder@fastmail.com> Code:
verbovet calendar reminder Bill |
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22 Sep 2019, 05:45 PM | #7 |
Junior Member
Join Date: Feb 2009
Location: Moscow, Russia
Posts: 24
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But in my case it's not that address, but my main address. Both From and From: are wrong, in particular, SPF is softfail.
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23 Sep 2019, 08:16 AM | #8 | |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
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Current Fastmail calendar reminder headers
Quote:
https://www.fastmail.com/help/ourservice/favicons.html I don’t think the messages you are examining are coming from the Fastmail calendar reminder system. If you look at the full headers, the Authentication-Results should all be “pass” except for:
Code:
X-Mailer: MessagingEngine.com Internal Interface To: your email address From: your calendar name calendar reminder <noreply+calendar-reminder@fastmail.com> Subject: Reminder: content from this specific calendar event Message-Id: <*****@mailuser.nyi.internal> Bill |
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23 Sep 2019, 07:21 PM | #9 | ||
Junior Member
Join Date: Feb 2009
Location: Moscow, Russia
Posts: 24
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Quote:
Quote:
Code:
spf=softfail smtp.mailfrom=me@example.org smtp.helo=forward1-smtp.messagingengine.com; Code:
Received-SPF: softfail (example.org: Sender is not authorized by default to use 'me@example.org' in 'mfrom' identity, however domain is not currently prepared for false failures (mechanism '~all' matched)) receiver=mx5.messagingengine.com; identity=mailfrom; envelope-from="me@example.org"; helo=forward1-smtp.messagingengine.com; client-ip=66.111.4.223 Code:
X-Mailer: MessagingEngine.com Internal Interface To: me@example.org From: Me <me@example.org> Subject: Reminder: Test starts now Message-Id: <20190920121500.2BBF319C13B@mailuser.nyi.internal> Thank you for helping! I asked the support, they escalated my ticket and thats all for the moment. |
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23 Sep 2019, 08:04 PM | #10 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
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That is very strange! So you mean that <me@example.org> is at a Fastmail-owned domain and is your login address? Or do you use a custom (not owned by Fastmail) domain <example.org> and your default sending From address is at that domain?
I just sent a message to Fastmail staff about this. I had already been conversing with some of them I knew about the old From address and some other issues, and that's what led to the current From address I see of <noreply+calendar-reminder@fastmail.com>. But I just noticed that the To address used for these reminders is not consistent, so I believe something is broken on both the From (your situation) and To (my situation) addressing for the calendar reminder messages. Bill Last edited by n5bb : 23 Sep 2019 at 08:32 PM. Reason: Comments added about inconsistent TO addressing for reminders |
23 Sep 2019, 09:41 PM | #11 | |
Junior Member
Join Date: Feb 2009
Location: Moscow, Russia
Posts: 24
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Quote:
example.org can't be owned according to https://tools.ietf.org/html/rfc2606 |
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23 Sep 2019, 10:21 PM | #12 | |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
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Quote:
I get some notifications to the alias used for my default compose From address, which is at my custom domain (not a Fastmail-owned domain). But not all of them. I’m sure that something is broken, and yours is just more broken than mine! I explained this all in my email a couple of hours ago to Fastmail senior staff. Bill |
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25 Sep 2019, 09:31 PM | #13 |
Junior Member
Join Date: Feb 2009
Location: Moscow, Russia
Posts: 24
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The support told that my situation results from the setting
Code:
SMTP identity Rewrite the “From” address on all emails I send through third party email clients to come from my default identity Unfortunately, there is nothing in place of the green check mark |
4 Oct 2019, 01:08 AM | #14 |
Junior Member
Join Date: Feb 2009
Location: Moscow, Russia
Posts: 24
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A sieve script can be used instead of the green check mark. For example:
Code:
if allof( address :is "From" "noreply+calendar-reminder@fastmail.com", header :contains "X-Spam-known-sender" "yes", header :matches "From" "*" ) { set "fromwas" "${1}"; deleteheader "From"; addheader "From" "☛ ${fromwas}"; } |