'Non real email companies like Fastmail'. ?

[Abydos]

Having difficulties registering with a site and got this response from their 'helpdesk':

registration is fully automated and we have no control over it...I can however say that registering will be denied if you are using non real e-mail companies ie: fastmail.


What the heck are they talking about 'non real' email companies? Their Helpdesk replied to my non real email address so it obviously is real??

[David]

Possibly they are biased against companies that don't show the originating ip address of the sender....

[ChinaLamb]

Issue sounds personal. What is the site?

[Abydos]

The site was timetechtalk.com

They will also automatically block you if you use an address that contains the word timetechtalk. I use subdomain addressing for all sites I register with eg. amazonaccount@FMusername.fastmail.fm

Not sure it's personal - just sounds ill informed. I mean really, they want us to all use the email account that our ISPs give us? That would be fun everytime we switch Internet providers. Very 21st century.

[jackmfm]

Gee,

If FastMail isn't "real email", I'd hate to see what is!

They could perhaps be struggling with the .fm suffix. You could try creating an alias to your account using one of the available .com addresses. See if that helps (you then wouldn't have to use subdomain addressing which they may also be struggling with, but they shouldn't).

Hope that helps.

Jack

[ChinaLamb]

Since you used the fastmail domain in the registration, I wonder if it wasn't just a automated script that took the domain name and spit it back at you?

Sounds fishy, or at least like webmaster has a grudge...

[B4its2L8]

Originally Posted by jackmfm

Gee,

If FastMail isn't "real email", I'd hate to see what is!

They could perhaps be struggling with the .fm suffix.

Maybe they think "fm" means "fake mail" ?

[Abydos]

The ludicrous thing is... their help desk is a hotmail account.
I guess hotmail is a REAL email company then.

[qwertz123456]

Sometimes I have the same problem when I tell people my email address is username or alias@fastmail.FM What FM? Are you sure? FM? No, you idiot of course I'm not sure what my frick'n email address is

So what I normally do is give them another email address from my catch-all domain name that points to my FM account. And just to **** them off I use their name or company name and my domain e.g. amazon@mydomain.com or jeff.rubens@mydomain.com (remember I can use ANYTHING@mydomain.com) You should listen to their reaction. I get a kick out of this every time

[Abydos]

Yeh, I've used that format for every site I've ever signed up too.
I include the word 'account' to try & show administrators that it's eg: my amazon account @ my email address.
Never had a problem registering anywhere before.

Ages ago I foolishly signed up to emusic & luckily used that format. Started getting spam & blocked it. Took off the block the other day & got two spams immediately.

[qwertz123456]

Originally Posted by Abydos

Yeh, I've used that format for every site I've ever signed up too.
I include the word 'account' to try & show administrators that it's eg: my amazon account @ my email address.

That let's you know who sells your email address and with whom you do NOT want to do business again

[Abydos]

Originally Posted by jackmfm

They could perhaps be struggling with the .fm suffix. .. they may also be struggling with [subdomain addressing] but they shouldn't.

Well, the above combination is apparently enough to confirm FM users as spammers.

I tried explaining that FM has been around for 10 years and that subdomain addressing just protects accounts from spam. They then provided this technical explanation detailing the difficulties their company faces, processing applications from Fastmail users:


'well the truth is I figured you is a spammer and I was right!'


That was it, one line. I wouldn't want to use the word 'juvenile' but I'm sure the companies that use timetechtalk are really pleased that potential customers are being barred at the door, simply on the basis of an email address.

[Mystakill]

Originally Posted by Abydos

Ages ago I foolishly signed up to emusic & luckily used that format. Started getting spam & blocked it. Took off the block the other day & got two spams immediately.

Ditto here. I emailed Emusic "support" about it, and they proceeded to argue with me about the fact that they don't sell their subscriber's addresses. I called BS, and I told them so because the odds of a spammer guessing the local-part, the subdomain, and the personal domain of an address I've used *only* at emusic.com is next to none.

I've since blocked that address as well.

[akorvemaker]

Originally Posted by Mystakill

I emailed Emusic "support" about it, and they proceeded to argue with me about the fact that they don't sell their subscriber's addresses.

That's odd. I've never had problems with emusic. I wonder if their database was hacked or something.

I use either company@mydomain.com or company@username.fastmail.fm also. I like tracking where things come from. That said, I have had a couple of my addresses guessed by spammers (as far as I can tell) in the past, but it's been very limited, and always on my own domains.

Andy

[Mystakill]

Originally Posted by akorvemaker

That's odd. I've never had problems with emusic. I wonder if their database was hacked or something.

I suggested that as a possibility as well, but they also denied that. I told them that it was likely one of those two scenarios, but they steadfastly refused to acknowledge that either was possible.

I had the same thing happen with an old FM account I had used to sign up for the Improv, which was heavily spammed after our local Improv closed; I suspect a disgruntled ex-employee in that case. That's also in my killfile.