Login takes me to a folder NOT my inbox

shelmart · 28 Nov 2009, 07:51 AM

Now that you have put a redirect on runbox.com to automatically take users to beta.runbox.com, I have found that I am not always taken to my inbox upon login. Sometimes that's where runbox decides to take me, other times it takes me to one of my other folders. It's only a click to get to my inbox, of course, but I resent having to do any extra clicking. I expect to land in my inbox when I log in, NOT in one of my other folders. There does not seem to be any rhyme nor reason as to what folder I am taken to when I log in.

Are others experiencing this?

Can somebody at runbox take a look, please and thanks?

Shelley

Liz · 1 Dec 2009, 12:02 AM

Hi there,

Another user did have this problem, and he solved it by deleting all runbox related cookies in his browser. Perhaps you could try that as well?

Liz

Imajica · 1 Dec 2009, 09:34 PM

i run into this problem all the time with the new v5 page. It tends to remember the last box I was in. So if the last box I was in was the trash, it will bring back there the next time I log in.

Not sure if it is related, but in such cases, it will also display the inbox as having 2 unread messages (or whatever), it shows what was in the inbox the last time i logged in. It only refreshes when i click on the inbox again.

It is also very slow to display, even with temp files enabled, it seems to always take forever to load the graphics compared to the v4 (which i prefer).

28 Nov 2009, 07:51 AM	#1
shelmart Member Join Date: Nov 2003 Posts: 32	Login takes me to a folder NOT my inbox Now that you have put a redirect on runbox.com to automatically take users to beta.runbox.com, I have found that I am not always taken to my inbox upon login. Sometimes that's where runbox decides to take me, other times it takes me to one of my other folders. It's only a click to get to my inbox, of course, but I resent having to do any extra clicking. I expect to land in my inbox when I log in, NOT in one of my other folders. There does not seem to be any rhyme nor reason as to what folder I am taken to when I log in. Are others experiencing this? Can somebody at runbox take a look, please and thanks? Shelley

1 Dec 2009, 12:02 AM	#2
Liz The "e" in e-mail Join Date: Jul 2001 Location: Los Angeles,CA Posts: 4,652 Representative of: Runbox.com	Hi there, Another user did have this problem, and he solved it by deleting all runbox related cookies in his browser. Perhaps you could try that as well? Liz

1 Dec 2009, 09:34 PM	#3
Imajica Junior Member Join Date: Jul 2009 Posts: 6	i run into this problem all the time with the new v5 page. It tends to remember the last box I was in. So if the last box I was in was the trash, it will bring back there the next time I log in. Not sure if it is related, but in such cases, it will also display the inbox as having 2 unread messages (or whatever), it shows what was in the inbox the last time i logged in. It only refreshes when i click on the inbox again. It is also very slow to display, even with temp files enabled, it seems to always take forever to load the graphics compared to the v4 (which i prefer).