Problems with IMAP

ALG · 17 Mar 2005, 01:25 AM

Lately I have not been able to stay connected to the IMAP server it times out and disconnects in the middle of performing some task.
I am using Entourage 2004.
Below is a copy of my error log for just today so far.
Hmmmm it won't let me copy it. However from 9:30 AM to 11:15 AM CST it has lost connection 9 times. That is almost as bad as a popup.

Any comments or help is appreciated.

~AL~

marc_otten · 17 Mar 2005, 04:07 AM

Hmmm..I'm afraid I cannot add something usefull to the discussion. Only that I cannot use IMAP at all at the moment

--Marc

mtf169 · 17 Mar 2005, 06:50 AM

I too have been having problems with IMAP. It keeps timing out in the middle of different operations.

Jericko · 17 Mar 2005, 01:28 PM

Ditto

Geir · 17 Mar 2005, 06:23 PM

We recently made use of an IMAP proxy server (Perdition). We realized today that the IMAP server (Courier) was configured to allow a specific number of logins per IP, which isn't meaningful with a proxy server in use.

We have now reconfigured the IMAP server, and there shouldn't be any more login/connection problems.

- Geir

marc_otten · 17 Mar 2005, 06:33 PM

OK...thanks for the update Geir. Hopefully, this is the last time we have to discuss "IMAP-problems" in this forum

--Marc

simonb · 17 Mar 2005, 09:01 PM

In the course of these IMAP problems, some emails I sent at around 8am (GMT) this morning have been lost i.e. they have not been received by the people they were sent to. Also, some mails I sent out days ago were only received this morning.

jbs · 17 Mar 2005, 09:52 PM

This morning I'm unable to connect to the IMAP server. Connection keeps timing out with this message:

Quote:

There may be server or network problems or your timeout interval may be too short. You can lengthen the timeout interval from the advanced page of this account's properties dialog.

Protocol: IMAP
Server: imap.runbox.com
Port: 143

I've not made any changes to my setup.

--Jason

simonb · 17 Mar 2005, 09:54 PM

I resent all the mail I sent this morning about half an hour ago and still none of the mail has been delivered. Clearly, the IMAP problems are not over yet

carverrn · 17 Mar 2005, 10:03 PM

I don't think IMAP problems should effect sending messages. IMAP is only for synchronizing stored messages on your PC with stored messages on your mail server.

All sent messages go through SMTP.

Is it possible that your mail client doesn't send through SMTP unless it first gets a successful IMAP connect? I don't use email clients much so I'm not sure if any do that.

Also, there have been noticeable delays of up to a couple hours in sending and receiving messages in the last couple of days. Maybe your message problems are related to that too.

Regards,
Rich

simonb · 18 Mar 2005, 02:33 AM

Rich, thanks for that. I'll see if the messages I sent are recieved tomorrow. I can live with a delay far easier than no delivery.

Simon.

Trip · 18 Mar 2005, 08:12 AM

I just want to let staff know that from my location in New York, USA (EST) I have not been able to keep a half-way decent connection and view mails or message lists via IMAP for the last 5 days, consecutively. There has been intermitent times where things have worked, but for the most part reliability over IMAP has been in the toilet.

The time has come to push this new IMAP server ahead at full steam to the TOP of the priority list and get it installed ASAP! I look forward to seeing increased performance from Runbox when there new hardware comes in, as well.

I have already had to migrate from Runbox once before due to reliability and performance issues. I don't want to do it again, but if I must, I will this weekend.

Common guys, lets clean it up. For good.

Trip

glen_dsouza · 28 Mar 2005, 06:57 PM

Hey People forgive my ignorance. I need to know if using IMAP i can repllicate all my folders, that were created on the server, to have them locally too. But when ive used Microsoft Outlook 2003 to work on IMAP the only folder that i get is the inbox. No other folders come. Is there a way i can get all the folders or is my thinking of IMAP wrong. If so is there i way i can achive this?

hajonez · 28 Mar 2005, 07:37 PM

Hi Glen,

Though I don't use Microsoft Outlook or IMAP, I'll see if I can help you.

Your understanding of the IMAP protocol is sound: you should be able to see and access all your Runbox folders locally through your email client.

As this does not appear to be the case for you, I suspect that there must be something amiss with the configuration settings. Before providing more assistance, I'd like to know whether you have set up your Runbox IMAP account in accordance with the Runbox IMAP configuration help page:

IMAP for Microsoft Outlook

Perhaps most important is that you enter the word 'INBOX' in the 'Root folder path:' field. This is crucial as the Runbox IMAP server is configured in such a way that all of your folders are considered subfolders of the INBOX. Without filling in this field, you will not see any of your other folders.

Good luck with this!

- Henry

glen_dsouza · 28 Mar 2005, 08:13 PM

Thanks Henry but i have already done all the steps. But when i say send n recieve it will give me only the inbox as a folder ans show me only those mails in the inbox.

17 Mar 2005, 01:25 AM	#1
ALG Senior Member Join Date: Sep 2004 Location: Murray, KY USA Posts: 162	Problems with IMAP Lately I have not been able to stay connected to the IMAP server it times out and disconnects in the middle of performing some task. I am using Entourage 2004. Below is a copy of my error log for just today so far. Hmmmm it won't let me copy it. However from 9:30 AM to 11:15 AM CST it has lost connection 9 times. That is almost as bad as a popup. Any comments or help is appreciated. ~AL~

17 Mar 2005, 06:50 AM	#3
mtf169 Junior Member Join Date: Jan 2005 Posts: 3	Imap woes I too have been having problems with IMAP. It keeps timing out in the middle of different operations.

17 Mar 2005, 06:23 PM	#5
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	IMAP update We recently made use of an IMAP proxy server (Perdition). We realized today that the IMAP server (Courier) was configured to allow a specific number of logins per IP, which isn't meaningful with a proxy server in use. We have now reconfigured the IMAP server, and there shouldn't be any more login/connection problems. - Geir

18 Mar 2005, 08:12 AM	#12
Trip Master of the @ Join Date: Apr 2001 Location: USA Posts: 1,347 Representative of: Runbox.com	Continued problems. I just want to let staff know that from my location in New York, USA (EST) I have not been able to keep a half-way decent connection and view mails or message lists via IMAP for the last 5 days, consecutively. There has been intermitent times where things have worked, but for the most part reliability over IMAP has been in the toilet. The time has come to push this new IMAP server ahead at full steam to the TOP of the priority list and get it installed ASAP! I look forward to seeing increased performance from Runbox when there new hardware comes in, as well. I have already had to migrate from Runbox once before due to reliability and performance issues. I don't want to do it again, but if I must, I will this weekend. Common guys, lets clean it up. For good. Trip

17 Mar 2005, 04:07 AM	#2
marc_otten Master of the @ Join Date: Feb 2002 Location: Breda, NL Posts: 1,070	Hmmm..I'm afraid I cannot add something usefull to the discussion. Only that I cannot use IMAP at all at the moment --Marc

17 Mar 2005, 01:28 PM	#4
Jericko Member Join Date: Jul 2003 Posts: 58	Ditto

17 Mar 2005, 06:33 PM	#6
marc_otten Master of the @ Join Date: Feb 2002 Location: Breda, NL Posts: 1,070	OK...thanks for the update Geir. Hopefully, this is the last time we have to discuss "IMAP-problems" in this forum --Marc

17 Mar 2005, 09:01 PM	#7
simonb Member Join Date: Feb 2002 Location: London, UK Posts: 48	In the course of these IMAP problems, some emails I sent at around 8am (GMT) this morning have been lost i.e. they have not been received by the people they were sent to. Also, some mails I sent out days ago were only received this morning.

17 Mar 2005, 09:54 PM	#9
simonb Member Join Date: Feb 2002 Location: London, UK Posts: 48	I resent all the mail I sent this morning about half an hour ago and still none of the mail has been delivered. Clearly, the IMAP problems are not over yet

17 Mar 2005, 10:03 PM	#10
carverrn Intergalactic Postmaster Join Date: Jan 2002 Location: Chicago, IL Posts: 5,606 Representative of: Runbox.com	I don't think IMAP problems should effect sending messages. IMAP is only for synchronizing stored messages on your PC with stored messages on your mail server. All sent messages go through SMTP. Is it possible that your mail client doesn't send through SMTP unless it first gets a successful IMAP connect? I don't use email clients much so I'm not sure if any do that. Also, there have been noticeable delays of up to a couple hours in sending and receiving messages in the last couple of days. Maybe your message problems are related to that too. Regards, Rich

18 Mar 2005, 02:33 AM	#11
simonb Member Join Date: Feb 2002 Location: London, UK Posts: 48	Rich, thanks for that. I'll see if the messages I sent are recieved tomorrow. I can live with a delay far easier than no delivery. Simon.

28 Mar 2005, 06:57 PM	#13
glen_dsouza Member Join Date: Mar 2005 Posts: 31	Hey People forgive my ignorance. I need to know if using IMAP i can repllicate all my folders, that were created on the server, to have them locally too. But when ive used Microsoft Outlook 2003 to work on IMAP the only folder that i get is the inbox. No other folders come. Is there a way i can get all the folders or is my thinking of IMAP wrong. If so is there i way i can achive this?

28 Mar 2005, 07:37 PM	#14
hajonez Cornerstone of the Community Join Date: Dec 2001 Location: Melbourne, Australia Posts: 727	Hi Glen, Though I don't use Microsoft Outlook or IMAP, I'll see if I can help you. Your understanding of the IMAP protocol is sound: you should be able to see and access all your Runbox folders locally through your email client. As this does not appear to be the case for you, I suspect that there must be something amiss with the configuration settings. Before providing more assistance, I'd like to know whether you have set up your Runbox IMAP account in accordance with the Runbox IMAP configuration help page: IMAP for Microsoft Outlook Perhaps most important is that you enter the word 'INBOX' in the 'Root folder path:' field. This is crucial as the Runbox IMAP server is configured in such a way that all of your folders are considered subfolders of the INBOX. Without filling in this field, you will not see any of your other folders. Good luck with this! - Henry

28 Mar 2005, 08:13 PM	#15
glen_dsouza Member Join Date: Mar 2005 Posts: 31	Thanks Henry but i have already done all the steps. But when i say send n recieve it will give me only the inbox as a folder ans show me only those mails in the inbox.