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Email Help Needed! Having problems with your email service, or with the email software you're using? Post your questions and answers here!

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Old 28 Jun 2018, 04:31 AM   #1
lopi
Junior Member
 
Join Date: Sep 2005
Posts: 12
eumx access problem

when I try to access my email account I get a reply telling me that Authentication failed.

anybody with the same problem?. how can I fix it?
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Old 28 Jun 2018, 08:41 AM   #2
Berenburger
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Location: The Netherlands
Posts: 2,388
Quote:
Originally Posted by lopi View Post
when I try to access my email account I get a reply telling me that Authentication failed.

anybody with the same problem?. how can I fix it?
No problem here. Wrong password, maybe?
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Old 29 Jun 2018, 08:41 AM   #3
lopi
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Join Date: Sep 2005
Posts: 12
when I try to access it with win live mail I get the following message:
The server you are connected to is using a security certificate that cannot be verified.

Support does not reply to my tickets
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Old 29 Jun 2018, 06:05 PM   #4
Berenburger
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Quote:
Originally Posted by lopi View Post
when I try to access it with win live mail I get the following message:
The server you are connected to is using a security certificate that cannot be verified.

Support does not reply to my tickets
Strange. Most of the time Fabule is very responsive. Did you wrote to support AT eumx.net?
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Old 29 Jun 2018, 10:01 PM   #5
lopi
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Quote:
Originally Posted by Berenburger View Post
Strange. Most of the time Fabule is very responsive. Did you wrote to support AT eumx.net?
yes I did. I´ve been unable to access my mail for a few days
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Old 30 Jun 2018, 10:58 PM   #6
lopi
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Join Date: Sep 2005
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I sent a pm to Fabule and no reply so far. I used the contact us form at eumx.net and nothhing until now.
I found out I can log in to the webmail page of my account using the alternative webmail links but I don't know how set it up in my email client (servers, port numbers). The help page returns a 502 Bad Gateway error. So much trouble to fix something that should be straight forward
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Old 3 Jul 2018, 07:56 PM   #7
fabule
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Representative of:
eumx.net
Hi Lopi,

We have contacted you privately to fix your access issues asap. At same time I have to thank you for reporting the rest of the website related issues. We have started to fix them. Website will be updated very soon.

Quote:
Originally Posted by lopi View Post
I sent a pm to Fabule and no reply so far. I used the contact us form at eumx.net and nothhing until now.
I found out I can log in to the webmail page of my account using the alternative webmail links but I don't know how set it up in my email client (servers, port numbers). The help page returns a 502 Bad Gateway error. So much trouble to fix something that should be straight forward
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Old 4 Jul 2018, 05:10 AM   #8
lopi
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Quote:
Originally Posted by fabule View Post
Hi Lopi,

We have contacted you privately to fix your access issues asap. At same time I have to thank you for reporting the rest of the website related issues. We have started to fix them. Website will be updated very soon.
I received am email from support and everything is fixed now. Thanks.
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Old 4 Jul 2018, 06:57 AM   #9
Berenburger
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Quote:
Originally Posted by lopi View Post
I received am email from support and everything is fixed now. Thanks.
Glad to. And indeed that website is a mess.
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Old 22 Jul 2018, 04:17 AM   #10
Tsunami
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Quote:
Originally Posted by Berenburger View Post
And indeed that website is a mess.

Seems a pretty straightforward login screen asking for username and password. In what way does it look messy to you?
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Old 22 Jul 2018, 06:33 AM   #11
Berenburger
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Quote:
Originally Posted by Tsunami View Post

Seems a pretty straightforward login screen asking for username and password. In what way does it look messy to you?
Click on ‘request access’ or ‘get support’ and you’ll see the old homepage. It has many dead links.
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Old 22 Jul 2018, 04:31 PM   #12
janusz
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And the painfully slowly scrolling news section at the bottom still has information dated Oct and Nov (2017 if not earlier) .
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Old 22 Jul 2018, 06:54 PM   #13
Berenburger
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Originally Posted by janusz View Post
And the painfully slowly scrolling news section at the bottom still has information dated Oct and Nov (2017 if not earlier) .
At least add a year to it.
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Old 23 Jul 2018, 03:50 AM   #14
Tsunami
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Join Date: Jun 2004
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Ouch. That's not good. I didn't try clicking those links. I assume, given the good comments on EMD, that EUMX is still a very reliable provider even when using it as primary email account? Dead links and outdated info on a site wouldn't give the impression of being reliable, but from forum comments it seems that EUMX is and remains a reliable provider for even the most serious email communication? (most serious = eg job application, buy domainnames with, etc)
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Old 23 Jul 2018, 04:01 AM   #15
janusz
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Lousy front page aside, I have no reason to complain about EuMX,
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