Totally confused re: contact syncing

jer39lms · 17 May 2015, 10:48 PM

Hi,

If I add a contact in the FM web interface, it does not add to the FM iOS app.

If I add a contact in the FM iOS app, it does not add to the web interface.

Using carddav, if I add a contact to the native iOS contact app, it DOES add to the web interface and to the FM iOS app.

I understand carddav is still incomplete/buggy, etc. but I had figured that all syncing between the web interface and the Fastmail iOS app would be seamless and error free at this point no?

BritTim · 18 May 2015, 02:20 AM

There is a suspicion that recent changes may have introduced serious bugs in this area. What you are seeing may well be other symptoms of the issue some are experiencing described in this thread.

BritTim · 28 May 2015, 11:41 PM

Quote:

Originally Posted by jer39lms

Hi,

If I add a contact in the FM web interface, it does not add to the FM iOS app.

If I add a contact in the FM iOS app, it does not add to the web interface.

Using carddav, if I add a contact to the native iOS contact app, it DOES add to the web interface and to the FM iOS app.

I understand carddav is still incomplete/buggy, etc. but I had figured that all syncing between the web interface and the Fastmail iOS app would be seamless and error free at this point no?

Are you still around? Important fixes in this area have just been applied. I would be curious to know if they fixed your issues.

jer39lms · 29 May 2015, 09:53 PM

I am still around

Since I last posted, I upgraded to a business plan. If I understand correctly, carddav doesn't work with business plans to begin with so I haven't even tried. I've been looking out for Robn's (hopefully shortly upcoming) post announcing it works for business accounts.

J

17 May 2015, 10:48 PM	#1
jer39lms Junior Member Join Date: Sep 2012 Location: Toronto, Canada Posts: 26	Totally confused re: contact syncing Hi, If I add a contact in the FM web interface, it does not add to the FM iOS app. If I add a contact in the FM iOS app, it does not add to the web interface. Using carddav, if I add a contact to the native iOS contact app, it DOES add to the web interface and to the FM iOS app. I understand carddav is still incomplete/buggy, etc. but I had figured that all syncing between the web interface and the Fastmail iOS app would be seamless and error free at this point no?

18 May 2015, 02:20 AM	#2
BritTim The "e" in e-mail Join Date: May 2003 Location: mostly in Thailand Posts: 3,095	There is a suspicion that recent changes may have introduced serious bugs in this area. What you are seeing may well be other symptoms of the issue some are experiencing described in this thread.

29 May 2015, 09:53 PM	#4
jer39lms Junior Member Join Date: Sep 2012 Location: Toronto, Canada Posts: 26	I am still around Since I last posted, I upgraded to a business plan. If I understand correctly, carddav doesn't work with business plans to begin with so I haven't even tried. I've been looking out for Robn's (hopefully shortly upcoming) post announcing it works for business accounts. J