Post-move status

Geir · 16 Jun 2011, 01:52 AM

We have been busy cleaning up after yesterday's big (and long) move and want to thank everyone for your patience while we got everything running the way it should.

Currently the status is:

Webmail, POP, IMAP, and SMTP should be working normally for all users since we located and corrected a proxy problem this afternoon (which was actually introduced before we moved and had to do with the format of distributed authentication files).
All email that was queued during the transition has been delivered to their respective accounts.
We have some issues with messages sent from the Webmail that we're investigating.
We still have some timeouts on FTP that we're working on.

Our new sysadmin team is already hard at work making the service more reliable, and once we have all the support systems and routines in place across our organizations we will work more efficiently together.

- Geir

Ascanius · 16 Jun 2011, 05:43 AM

Quote:

Originally Posted by Geir

[*]We have some issues with messages sent from the Webmail that we're investigating.
[

Erhm,, could you be a little more specific on the word "issues"?
I'm basically sending all my mail from webmail. Should I read here that my mails aren't necessarily coming through?

Best regards
Henrik

Geir · 16 Jun 2011, 08:31 AM

We've had some complaints on delays on messages sent from Webmail. Please let us know if you have noticed delays on outgoing messages and we'll have a look.

- Geir

Geir · 17 Jun 2011, 09:33 AM

The delays we had on outgoing email should now be resolved.

- Geir

Geir · 21 Jun 2011, 02:17 AM

We have corrected the FTP server configuration (to support passive mode) so if you've had timeouts or other problems with FTP, please try again now.

- Geir

16 Jun 2011, 01:52 AM	#1
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	Post-move status We have been busy cleaning up after yesterday's big (and long) move and want to thank everyone for your patience while we got everything running the way it should. Currently the status is: Webmail, POP, IMAP, and SMTP should be working normally for all users since we located and corrected a proxy problem this afternoon (which was actually introduced before we moved and had to do with the format of distributed authentication files). All email that was queued during the transition has been delivered to their respective accounts. We have some issues with messages sent from the Webmail that we're investigating. We still have some timeouts on FTP that we're working on. Our new sysadmin team is already hard at work making the service more reliable, and once we have all the support systems and routines in place across our organizations we will work more efficiently together. - Geir

16 Jun 2011, 08:31 AM	#3
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	We've had some complaints on delays on messages sent from Webmail. Please let us know if you have noticed delays on outgoing messages and we'll have a look. - Geir

17 Jun 2011, 09:33 AM	#4
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	The delays we had on outgoing email should now be resolved. - Geir

21 Jun 2011, 02:17 AM	#5
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	We have corrected the FTP server configuration (to support passive mode) so if you've had timeouts or other problems with FTP, please try again now. - Geir