What is the inactivity limit of Protonmail?

Tsunami · 11 May 2021, 02:55 AM

Can anyone tell me what the inactivity limit for Protonmail is?

As in: after how many weeks or months without having signed in does an account get deleted or suspended?

emoore · 11 May 2021, 09:17 AM

https://protonmail.com/terms-and-conditions states: "Although it is not the current practice, we reserve the right to suspend or delete accounts that are inactive for over three months. Paid accounts with active paid status are not subject to this measure."

Tsunami · 12 May 2021, 05:25 AM

So basically the 3 months inactivity limit is rarely/never enforced at this point, de facto meaning accounts don't expire or get suspended after a more lengthy inactivity?

emoore · 12 May 2021, 06:41 AM

Seems like that. I suggest you send a email to their support email address and ask since their support forum seems to have been removed.

11 May 2021, 02:55 AM	#1
Tsunami The "e" in e-mail Join Date: Jun 2004 Location: in between the bright lights and the far unlit unknown Posts: 2,341	What is the inactivity limit of Protonmail? Can anyone tell me what the inactivity limit for Protonmail is? As in: after how many weeks or months without having signed in does an account get deleted or suspended?

11 May 2021, 09:17 AM	#2
emoore Essential Contributor Join Date: Apr 2002 Posts: 280	https://protonmail.com/terms-and-conditions states: "Although it is not the current practice, we reserve the right to suspend or delete accounts that are inactive for over three months. Paid accounts with active paid status are not subject to this measure."

12 May 2021, 05:25 AM	#3
Tsunami The "e" in e-mail Join Date: Jun 2004 Location: in between the bright lights and the far unlit unknown Posts: 2,341	So basically the 3 months inactivity limit is rarely/never enforced at this point, de facto meaning accounts don't expire or get suspended after a more lengthy inactivity?

12 May 2021, 06:41 AM	#4
emoore Essential Contributor Join Date: Apr 2002 Posts: 280	Seems like that. I suggest you send a email to their support email address and ask since their support forum seems to have been removed.