rejecting email rules not functioning

fhapgood · 31 Mar 2006, 11:29 AM

Recently I added a rule to the 'reject email' page that was supposed to reject mail from "Basex Editorial" <Distribution@basex.com>. But mail from there keeps getting delivered. What am I doing wrong?

Fred

brong · 31 Mar 2006, 12:04 PM

Are you also filing it into a folder? If another rule fires first that could be the cause.

fhapgood · 31 Mar 2006, 02:26 PM

Quote:

Originally posted by brong
Are you also filing it into a folder? If another rule fires first that could be the cause.

Nope.

robmueller · 31 Mar 2006, 03:03 PM

Try just using the email address or full name. When you try and match both, the spacing has to be exactly right for it to match, so:

"some name" <someemail@example.com>

For example won't match:

" some name " <someemail@example.com>

Easier to just try and match on someemail@example.com

Rob

fhapgood · 1 Apr 2006, 12:31 AM

Quote:

Originally posted by robmueller
Try just using the email address or full name. When you try and match both, the spacing has to be exactly right for it to match, so:

"some name" <someemail@example.com>

For example won't match:

" some name " <someemail@example.com>

Easier to just try and match on someemail@example.com

Rob

I used cut and paste to make the entry into the 'for text matching' field, so spacing shouldn't have been a factor, but it's an easy experiment to try.

n5bb · 9 Apr 2006, 09:53 AM

Did you get this working, Fred?

Bill

fhapgood · 9 Apr 2006, 12:26 PM

Quote:

Originally posted by n5bb
Did you get this working, Fred?

Bill

Yes, thanks. Except I used just the name instead of just the email address.....

squiggle · 12 Apr 2006, 04:52 AM

Quote:

Originally posted by brong
Are you also filing it into a folder? If another rule fires first that could be the cause.

As a question of rule-firing:

If I have set up rejection email rules, and I also have filter rules, which will fire first? The filter rules allow numbering, but the rejection rules don't.

n5bb · 12 Apr 2006, 05:39 AM

Quote:

Originally posted by squiggle
As a question of rule-firing:

If I have set up rejection email rules, and I also have filter rules, which will fire first?

Your rejection rules are executed first. The filing rules are then executed in the numbered order.

The rules in the forms are converted into a sieve language script when you select Done. This sieve script is executed sequentially. You can easily check your rules order (even if you don't know how to write sieve) by selecting the link at bottom of the rules screen to view the current script. Always select Done after editing rules, then view the script. You will see reject rules (if ... discard) followed by filing rules (if ... fileinto ...).

31 Mar 2006, 11:29 AM	#1
fhapgood Master of the @ Join Date: Oct 2001 Location: Boston USA Posts: 1,065	rejecting email rules not functioning Recently I added a rule to the 'reject email' page that was supposed to reject mail from "Basex Editorial" <Distribution@basex.com>. But mail from there keeps getting delivered. What am I doing wrong? Fred

31 Mar 2006, 12:04 PM	#2
brong The "e" in e-mail Join Date: Jul 2004 Location: Melbourne, Australia Posts: 2,696 Representative of: Fastmail.fm	Are you also filing it into a folder? If another rule fires first that could be the cause.

31 Mar 2006, 03:03 PM	#4
robmueller Intergalactic Postmaster Join Date: Oct 2001 Location: Melbourne, Australia Posts: 6,102 Representative of: Fastmail.FM	Try just using the email address or full name. When you try and match both, the spacing has to be exactly right for it to match, so: "some name" <someemail@example.com> For example won't match: " some name " <someemail@example.com> Easier to just try and match on someemail@example.com Rob

9 Apr 2006, 09:53 AM	#6
n5bb Intergalactic Postmaster Join Date: May 2004 Location: Irving, Texas Posts: 8,930	Did you get this working, Fred? Bill