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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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25 Jan 2022, 07:37 AM | #1 |
Junior Member
Join Date: Jan 2022
Posts: 18
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Experience migrating away from Fastmail
Hi,
Before joining Fastmail, I've read a lot of reviews and random comments on furm that sing their praises. During the trial period, everything seemed to mostly just work, which was great. However, this year I've seen - outages, - intermittent high CPU usage, - settings reverting on their own and - the recent poor UI redesign forced on users The last two tells me Fastmail subscribes to the school of thought where they think they know what the user wants better than the user and should shove it down their throat. Now that I'm looking to switch away, I see that there's no way to disable automatic renewal. I can only close the account, which would forfeit the rest of the service I've already paid for. To any long time users, was Fastmail always this bad and I just didn't hit these issues during the trial period? Was there some recent change in management? Does anyone have experience migrating away from Fastmail? How long should I plan? I think migrating to Fastmail took about a week of importing and tweaking settings. I don't think I'm using anything too fancy from Fastmail at the moment. Thanks for sharing. |
25 Jan 2022, 09:15 AM | #2 |
The "e" in e-mail
Join Date: Jul 2002
Location: VK4
Posts: 3,029
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[quote=smtper;624464]Hi,
The last two tells me Fastmail subscribes to the school of thought where they think they know what the user wants better than the user and should shove it down their throat. A lot of It people think that way Now that I'm looking to switch away, I see that there's no way to disable automatic renewal. I can only close the account, which would forfeit the rest of the service I've already paid for. Remove your credit card To any long time users, was Fastmail always this bad and I just didn't hit these issues during the trial period? Was there some recent change in management? Personally I have been waiting 10+ years for the UI to be updated Does anyone have experience migrating away from Fastmail? How long should I plan? I think migrating to Fastmail took about a week of importing and tweaking settings. I don't think I'm using anything too fancy from Fastmail at the moment. I got stuck on the from addresses something from hotmail or msn does not excite me. Also there are hundreds of fastmail features you many not be aware of....tooooooooooo many for me to explain. /QUOTE] |
25 Jan 2022, 09:24 AM | #3 |
Member
Join Date: Jan 2017
Posts: 94
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What's your new service?
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25 Jan 2022, 09:48 AM | #4 |
Junior Member
Join Date: Jan 2022
Posts: 18
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Indeed very sad. Fortunately its still possible to move away from all of them.
Thanks! I'll give that a try. How many UI redesigns has there been over these years? From the other thread, it sounds like previous changes were smaller? Did some settings also revert when that happens? How many changes were not revertible though Settings? What do you mean by "stuck on the from address"? |
25 Jan 2022, 10:02 AM | #5 |
Junior Member
Join Date: Jan 2022
Posts: 18
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I've not picked one yet. How much work it takes to migrate factors into my choice, which is why I'm asking.
I'm looking for a paid service, usable with multiple custom domains, with focus on its core of good uptime, delivery and receipt, minimal and unchanging UI. Unlimited aliases would be really nice. I could run my own servers but even though I can set up SPF, DKIM and DMARC, there's always a risk of undelivered emails to large mail providers. (I don't send bulk e-mail.) I could use the domain registrar's e-mail service but the good one doesn't really offer e-mail (only forwarding) and I'm trying to transfer away from the less good one. |
25 Jan 2022, 10:09 AM | #6 |
The "e" in e-mail
Join Date: Jul 2002
Location: VK4
Posts: 3,029
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The email address you give out to receive your mail you@fastmail.com sound better than you@hotmail.com or who ever you go with. |
25 Jan 2022, 10:12 AM | #7 | |
Junior Member
Join Date: Jan 2022
Posts: 18
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25 Jan 2022, 11:02 AM | #8 |
The "e" in e-mail
Join Date: Jul 2002
Location: VK4
Posts: 3,029
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I have one but found some of my mail would not arrive at some M/s & Google email services, so slowly went back to a fastmail domain.
But miss my own domain as I could have anything at the from address. |
25 Jan 2022, 06:15 PM | #9 |
Cornerstone of the Community
Join Date: Jan 2003
Location: Oxfordshire, UK
Posts: 603
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25 Jan 2022, 07:38 PM | #10 | |
Master of the @
Join Date: Feb 2017
Location: USA
Posts: 1,751
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25 Jan 2022, 10:15 PM | #11 |
Junior Member
Join Date: Aug 2017
Posts: 25
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If you really want to leave, Fastmail makes it really easy.
- use isync to pull all of your IMAP data and push it into new IMAP service - use a DAV sync tool to transfer calendar and contacts data - use a WebDAV tool like rclone to pull all Files from Fastmail - recreate identity and filter setup at new hoster - switch mx on your domain. This takes very little time when compared to Gmail or O365 because Fastmail's characteristic is a rock-solid implementation of IMAP, CalDAV, CardDAV & WebDAV. And you can use high-quality free tooling if you prefer. Where to go? Runbox 7 looks like they copied a lot of Fastmail's (previous) UI design. |
25 Jan 2022, 10:56 PM | #12 | |
Junior Member
Join Date: Mar 2020
Posts: 24
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Quote:
I'm sick of the UI changes. But no one else that I have seen offers sieve, loads of included domains, & loads of aliases. My ideal situation would be to have my own custom-made web based access to fastmail where I set the UI & nobody messes with it. If I had computer smarts I would dedicate myself to setting up my own web-based equivalent to thunderbird or outlook. Then I wouldn't care that they keep moving everything |
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26 Jan 2022, 08:57 AM | #13 | ||||
Junior Member
Join Date: Jan 2022
Posts: 18
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https://support.google.com/mail/answer/15049?hl=en Though they've been making it hard to switch over the years. And because its the "old" interface, it fortunately never changes. Now that you brought this up, if I don't find anything better, I'm considering switching back to Gmail. And migration would be super fast since I already have most things already set up there. Thanks for the checklist of what to do! |
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26 Jan 2022, 09:13 AM | #14 |
The "e" in e-mail
Join Date: Jul 2002
Location: VK4
Posts: 3,029
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mail trouble a few months ago....gave up trying to sorted it was mainly a known M/s problem, but annoying to phone people are ask for them to check their junk mail folder.
The problem was not with Fastmail, also I used terry@mydomain and the terry part gets flagged as spam. |
26 Jan 2022, 09:48 AM | #15 | |
Junior Member
Join Date: Jan 2022
Posts: 18
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I thinking of reading through this thread http://www.emaildiscussions.com/showthread.php?t=76258 and going through this list https://www.thinkprivacy.ch/email/ plus Runbox, Purelymail and migadu.
If anyone know that any of these do change their UI let me know. Quote:
Unless you're setting an IMAP and CalDAV client. For example, Roundcube mentioned earlier in this thread. But then you don't have access to other stuff like Settings for managing domains and aliases, etc. I've often dreamed of a software company that just makes clones of software or website with older UI, whenever a major UI change happens. Last edited by smtper : 27 Jan 2022 at 09:27 AM. |
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