Buttons in Firefox

lsc · 16 Aug 2022, 07:25 AM

The archive, spam, delete, etc. buttons are missing in Firefox on my desktop, but not my laptop . Any suggetions to get them back. Thanks.

Have tried reninstalling Firefox.

n5bb · 16 Aug 2022, 07:36 AM

Which webmail email provider are you using?

It might be a Firefox extension/add-on which is blocking that portion of the screen. Also, some webmail systems allow users to hide buttons or toolbars. Without knowing which email system you are using it’s hard to make any more suggestions. But I would start by removing or disabling all Firefox extensions/add-ons and making sure you are using the latest version of Firefox. Then reboot the computer. Is it a PC running Windows 10 or 11?

Bill

somdcomputerguy · 16 Aug 2022, 06:06 PM

Quote:

Originally Posted by n5bb

Which webmail email provider are you using?

Also, do you use the same browser (ie. Firefox) on both computers?

- Bruce

lsc · 17 Aug 2022, 02:35 AM

Gmail, Firefox and windows 11 on both

lsc · 17 Aug 2022, 07:45 AM

Tried disabling extensions. Still did not help

n5bb · 17 Aug 2022, 01:07 PM

Go to Settings (the gear icon in the upper right), scroll down, and set "READING PANE" TO "No split".

Now if you select Inbox, you should only see the three following tools above the "Primary .. Promotions .. Social" line. The other tools are hidden. You should see:

Select checkbox icon
Reload circular icon
Kebab (three vertical dots) icon

If you now click the checkbox in front of a message or click a message to open the reading pane, you should see the full 10 icons at the top.

Now go to Settings (gear icon) and chance the "READING PANE" to either of the other choices (right of inbox or below inbox). You will now see all 10 icons at the top if you select a message or move through your messages using the j/k keyboard shortcuts.

So my guess is that on the PC which was not showing the icons, you did not have the reading pane visible. If you had clicked a message (or checked it) you should have seen the icons. Those icons only appear if you are reading a message in a reading pane or if a message is selected with a checkbox. Those are action tools which can only can be used when one or more messages or selected in some way (checkboxes or by reading a message).

Bill

lsc · 19 Aug 2022, 01:09 PM

Still could not get it to work so reverted back to old gmail view and the buttons are back.

16 Aug 2022, 07:25 AM	#1
lsc Junior Member Join Date: Jun 2009 Posts: 15	Buttons in Firefox The archive, spam, delete, etc. buttons are missing in Firefox on my desktop, but not my laptop . Any suggetions to get them back. Thanks. Have tried reninstalling Firefox.

17 Aug 2022, 07:45 AM	#5
lsc Junior Member Join Date: Jun 2009 Posts: 15	Extensions Tried disabling extensions. Still did not help

17 Aug 2022, 01:07 PM	#6
n5bb Intergalactic Postmaster Join Date: May 2004 Location: Irving, Texas Posts: 8,871	Checkboxes or reading pane must be in use to see message action icons in Gmail Go to Settings (the gear icon in the upper right), scroll down, and set "READING PANE" TO "No split". Now if you select Inbox, you should only see the three following tools above the "Primary .. Promotions .. Social" line. The other tools are hidden. You should see: Select checkbox icon Reload circular icon Kebab (three vertical dots) icon If you now click the checkbox in front of a message or click a message to open the reading pane, you should see the full 10 icons at the top. Now go to Settings (gear icon) and chance the "READING PANE" to either of the other choices (right of inbox or below inbox). You will now see all 10 icons at the top if you select a message or move through your messages using the j/k keyboard shortcuts. So my guess is that on the PC which was not showing the icons, you did not have the reading pane visible. If you had clicked a message (or checked it) you should have seen the icons. Those icons only appear if you are reading a message in a reading pane or if a message is selected with a checkbox. Those are action tools which can only can be used when one or more messages or selected in some way (checkboxes or by reading a message). Bill

19 Aug 2022, 01:09 PM	#7
lsc Junior Member Join Date: Jun 2009 Posts: 15	Reverted to old gmail view Still could not get it to work so reverted back to old gmail view and the buttons are back.

16 Aug 2022, 07:36 AM	#2
n5bb Intergalactic Postmaster Join Date: May 2004 Location: Irving, Texas Posts: 8,871	Which webmail email provider are you using? It might be a Firefox extension/add-on which is blocking that portion of the screen. Also, some webmail systems allow users to hide buttons or toolbars. Without knowing which email system you are using it’s hard to make any more suggestions. But I would start by removing or disabling all Firefox extensions/add-ons and making sure you are using the latest version of Firefox. Then reboot the computer. Is it a PC running Windows 10 or 11? Bill

17 Aug 2022, 02:35 AM	#4
lsc Junior Member Join Date: Jun 2009 Posts: 15	Gmail, Firefox and windows 11 on both