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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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9 May 2021, 09:54 AM | #1 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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contact problem
I am having problems trying to install my contacts. i go thru the motions and click
sort by nick name Add contact nothing happens Any 0ne have any suggestions ? Another little one I can log into my email with my regular Browser But my spare Browser says wrong user name or password Thanks for any help i am just getting started with Fastmaul |
10 May 2021, 12:58 PM | #2 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
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The sort order has nothing to do with entering a new contact. When using the Fastmail web user interface:
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10 May 2021, 11:18 PM | #3 |
Master of the @
Join Date: Jul 2002
Location: Hampshire, UK
Posts: 1,238
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10 May 2021, 11:51 PM | #4 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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Thanks Bill i appreciate your response. My problem is when i click Add A Contact Nothing opens The column is there to add info but it is not live and cannot accept the info
NJSS i have used FM of and on several times over the years |
11 May 2021, 12:18 AM | #5 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
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Are you logging in to the normal Fastmail.com website or the beta site?
What browser are you using? Has it been updated to the latest version? Is this on Windows 10? Do you have browser add-ons which might block certain things or modify the default operation of the browser? Have you tried other browsers? Explain exactly what you click and type after clicking the + Add Contact button at the top. Do you see the characters as you type them into the contact fields (after first clicking to select a field)? What happens when you click Save at the bottom? The reason I’m asking so many questions is that I add contacts many times a week and have also never seen anything like your complaint on this forum. Bill |
11 May 2021, 10:17 AM | #6 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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Thanks Bill I am using Google Crome Browser when i hit ADD Contac nothing responds
You gave me a thought though I will try Micro Soft EDGE Browser |
11 May 2021, 10:38 AM | #7 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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Thanks Bill you are truly an expert. I changed to Micro Soft EDGE Browser And Presto
My problem vanished. Works like it is supposed to. I just want to thank you again |
11 May 2021, 10:39 AM | #8 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
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I'm very glad you got that resolved! It was difficult to troubleshoot remotely.
Bill |