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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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12 Oct 2019, 08:32 AM | #1 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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Payment problem
I am having a payment problem I have a Debit Card and FM rejects it with no explaining any thoughts on how i can pay my acct payment
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12 Oct 2019, 09:27 AM | #2 | |
Cornerstone of the Community
Join Date: Jun 2008
Location: Perth
Posts: 664
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From the help page
Quote:
Maybe try PayPal? |
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12 Oct 2019, 10:07 AM | #3 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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Thanks Gardenweed for your response. I have a VISA Debit card. I have the thirty day free trial version and was trying to subscribe as i like the service.
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12 Oct 2019, 06:18 PM | #4 |
Essential Contributor
Join Date: Dec 2017
Location: Scotland
Posts: 484
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12 Oct 2019, 06:39 PM | #5 |
The "e" in e-mail
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,905
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Contact Fastmail support: https://www.fastmail.com/support/. Choose request type: Billing and Payments.
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12 Oct 2019, 06:44 PM | #6 |
The "e" in e-mail
Join Date: Jul 2002
Location: VK4
Posts: 3,013
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Click more payment options you can then use Paypal
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12 Oct 2019, 11:32 PM | #7 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,090
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As others have advised, you can just use PayPal that will give you the option of using your Visa debit card.
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13 Oct 2019, 12:36 AM | #8 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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Thanks to all I am dealing with Support and believe we will resolve the problem
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