Cannot delete local folder

ezfig · 4 Jul 2013, 10:42 PM

I just set up Thunderbird, and it has "found" some folders I deleted from Runbox long ago. When I try to delete them, I get the message "The current command did not succeed. The mail server for account [moi]@runbox.com responded: This folder cannot be renamed because it may be a default folder or may be required by filter."

I have no filters set up on Runbox. Any idea what I can do next?

ezfig · 4 Jul 2013, 10:50 PM

I found I was somehow subscribed to them, unsubscribed, and they went away. Perhaps at one point I had Thunderbird installed on my Mac, but I thought it was only when I was using Windows...hmmm.

dbowdley · 5 Jul 2013, 05:25 AM

This might be due to a mismatch between your IMAP folders on disk at the server and IMAP folders in our database. Unsubscribing will work as you describe, but if you want us to resolve this please open a support ticket.

Dave

ezfig · 7 Jul 2013, 10:33 PM

I will—it has now "discovered" other folders deleted a while back.

4 Jul 2013, 10:42 PM	#1
ezfig Junior Member Join Date: Nov 2003 Posts: 25	Cannot delete local folder I just set up Thunderbird, and it has "found" some folders I deleted from Runbox long ago. When I try to delete them, I get the message "The current command did not succeed. The mail server for account [moi]@runbox.com responded: This folder cannot be renamed because it may be a default folder or may be required by filter." I have no filters set up on Runbox. Any idea what I can do next?

4 Jul 2013, 10:50 PM	#2
ezfig Junior Member Join Date: Nov 2003 Posts: 25	I found I was somehow subscribed to them, unsubscribed, and they went away. Perhaps at one point I had Thunderbird installed on my Mac, but I thought it was only when I was using Windows...hmmm.

5 Jul 2013, 05:25 AM	#3
dbowdley Cornerstone of the Community Join Date: Nov 2008 Location: UK Posts: 549 Representative of: Runbox.com	This might be due to a mismatch between your IMAP folders on disk at the server and IMAP folders in our database. Unsubscribing will work as you describe, but if you want us to resolve this please open a support ticket. Dave

7 Jul 2013, 10:33 PM	#4
ezfig Junior Member Join Date: Nov 2003 Posts: 25	I will—it has now "discovered" other folders deleted a while back.