possible to changing my email address? full account at Fastmail

heraldo · 24 Feb 2010, 01:48 AM

I would like to change my email address at fastmail without using the aliases, is that possible? The "rename" page is unavailable when I am logged in.

David · 24 Feb 2010, 02:14 AM

Fastmail used do this (if a request was made to support) in the past. If you have an annual paid account they will likely do it. Regardless of account level, it would not hurt to ask.

heraldo · 24 Feb 2010, 02:41 AM

Thanks! I'll contact them then.

denverharless · 24 Feb 2010, 11:56 AM

I'm curious--does anyone know why the rename/consolidate page is "unavailable"? I'm thinking about changing my home domain after an upgrade.

David · 24 Feb 2010, 01:47 PM

Quote:

Originally Posted by denverharless

I'm curious--does anyone know why the rename/consolidate page is "unavailable"? I'm thinking about changing my home domain after an upgrade.

It used to be that this option was always available, even though (according to the rules) you were only allowed to change your address after an upgrade (to an higher account level) - request to support, to ask for a name change, were usually granted (even if you did not officially qualify)

The above is what I remember as being the procedure a few years ago....

As this is disabled now, I suspect that the option might become available to use if you upgrade (and qualify for a shorter email address) - or possibly this is just broken (or has been disabled at the client level)

Mystakill · 24 Feb 2010, 10:50 PM

FWIW, if a family plan meets your needs, that would allow you to change domains (FM or personal) and usernames any time you wish.

denverharless · 26 Feb 2010, 03:00 AM

Thanks, guys. A family plan is not a bad idea, but it's a little more than I want. I just want to change my home domain. This would be the second time I've done it, so I kind of hate to ask for help. I'm a "member", having paid only once. But, I'd be willing to switch to an "ad-free" account, if necessary, especially since it comes with a few extra features (larger addressbook, etc.). Has anyone heard why this "rename / consolidate" feature is temporarily disabled? Does anyone not see this notice when you click on rename/consolidate in Options?

BillyWill · 27 Feb 2010, 12:18 PM

Yes I am getting it too on an enhanced account.

"Rename Account
This screen is temporarily unavailable"

24 Feb 2010, 01:48 AM	#1
heraldo Junior Member Join Date: Feb 2010 Posts: 5	possible to changing my email address? full account at Fastmail I would like to change my email address at fastmail without using the aliases, is that possible? The "rename" page is unavailable when I am logged in.

24 Feb 2010, 02:14 AM	#2
David Ultimate Contributor Join Date: Dec 2001 Location: Canada. Posts: 10,355	Fastmail used do this (if a request was made to support) in the past. If you have an annual paid account they will likely do it. Regardless of account level, it would not hurt to ask.

24 Feb 2010, 02:41 AM	#3
heraldo Junior Member Join Date: Feb 2010 Posts: 5	Thanks! I'll contact them then.

24 Feb 2010, 11:56 AM	#4
denverharless Cornerstone of the Community Join Date: Apr 2002 Location: Denver Posts: 505	I'm curious--does anyone know why the rename/consolidate page is "unavailable"? I'm thinking about changing my home domain after an upgrade.

24 Feb 2010, 10:50 PM	#6
Mystakill Cornerstone of the Community Join Date: Mar 2003 Location: Baltimore, MD (USA) Posts: 835	FWIW, if a family plan meets your needs, that would allow you to change domains (FM or personal) and usernames any time you wish.

26 Feb 2010, 03:00 AM	#7
denverharless Cornerstone of the Community Join Date: Apr 2002 Location: Denver Posts: 505	Thanks, guys. A family plan is not a bad idea, but it's a little more than I want. I just want to change my home domain. This would be the second time I've done it, so I kind of hate to ask for help. I'm a "member", having paid only once. But, I'd be willing to switch to an "ad-free" account, if necessary, especially since it comes with a few extra features (larger addressbook, etc.). Has anyone heard why this "rename / consolidate" feature is temporarily disabled? Does anyone not see this notice when you click on rename/consolidate in Options?

27 Feb 2010, 12:18 PM	#8
BillyWill Junior Member Join Date: Feb 2010 Posts: 4	Yes I am getting it too on an enhanced account. "Rename Account This screen is temporarily unavailable"