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Old 14 Mar 2019, 01:06 AM   #1
Cornerstone of the Community
Join Date: Jul 2009
Posts: 851
missing captcha

Has anyone else had the experience of dealing with a registration form (most often for an email service but occasionally for something else) that requires solving a captcha as the final step, only to find that the captcha pic is nowhere in evidence? It is frustrating. I have occasionally written to an admin inquiring about this, but have never received a satisfactory reply. Can anyone speculate as to what the technological explanation for such a phenomenon may be? Thanks.
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Old 14 Mar 2019, 05:58 AM   #2
Adrian Bell
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Join Date: Apr 2001
Location: Darlington, UK
Posts: 932
Possibly try a different browser?
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Old 17 Mar 2019, 06:10 AM   #3
Essential Contributor
Join Date: Aug 2009
Location: Canada
Posts: 219
I doubt any use flash anymore, so it's likely browser settings or ad blockers. Which browser?
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Old 17 Mar 2019, 07:54 AM   #4
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,447
Without knowing the site and which browser you are using, itís hard to come up with a likely solution. Here is what I would try:
  • Be sure you are using the latest version of the browser (and not an unsupported old browser).
  • Disable any browser add-ons which might block the image.
  • Some sites might have a secure page which is trying to serve an image from an insecure site! Yes, that is a very bad setup, but it might be causing this problem if the browser is rejecting insecure content on that page.
  • Try right-clicking the image area and see if you can see the URL for the image. If itís not a secure https:// URL that might be the problem, and you will have to loosen up your browser security settings if the website owner doesnít fix their poor setup.
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