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Runbox Forum Everything related to Runbox should go here: suggestions, comments, complaints, questions, technical issues, etc. |
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22 Aug 2017, 06:48 AM | #1 |
Senior Member
Join Date: Dec 2009
Posts: 104
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Moving emails to folders--not working
As it sits at this moment, I cannot move an email to a folder. Not in Firefox, not in Chrome. And I know this worked just the other day...
EDIT: for some reason, this just worked (I've been trying all afternoon) . Is it me not grabbing it close enough to the center of the subject or something? While I have your attention: this is part of a batch of emails that I would REALLY like to move all at once, instead of one at a time.I know that I can select emails as a group, but I can only delete or mark that group--I can't move them, can I? |
22 Aug 2017, 09:17 PM | #2 | |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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Quote:
To test, I just tried to move a batch (well, 3 e-mails really!) from my inbox to another folder and it worked. I selected the 3 e-mails (checkbox), then "grabbed" the top e-mail and then dragged to another folder. Although the first e-mail only appeared to be highlighted, all 3 did transfer successfully. |
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22 Aug 2017, 11:44 PM | #3 |
The "e" in e-mail
Join Date: Feb 2006
Location: EU
Posts: 4,945
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As a last resort, switch to Runbox Basic (at the bottom of the screen). There it's simply selecting the message(s) and the folder and clicking "move messages"
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24 Aug 2017, 10:35 PM | #4 | |
Cornerstone of the Community
Join Date: Sep 2005
Location: Oslo, Norway
Posts: 555
Representative of:
Runbox.com |
Quote:
If you have a problem with moving, then make sure you use the subject to drag. If you still have problems Kim |
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