Runbox Still Down !? - Page 3

lux · 3 Jun 2002, 01:25 PM

Mine is fine all day.

You can try to use the ip address instead of www.runbox.com

IP address: http://193.71.199.74

lux · 3 Jun 2002, 01:28 PM

By the way Liz, the link in the following post won't work because of the hyphen at the end...

http://www.emaildiscussions.com/...8273#post38273

Liz · 3 Jun 2002, 10:18 PM

Fixed, thanks!

Liz

slate · 3 Jun 2002, 11:50 PM

Quick update for Liz.

Service is back to normal over here.

Many thanks!

Liz · 4 Jun 2002, 12:38 AM

Thanks for the update, although we can't take any credit for it..

Liz

Texpro · 4 Jun 2002, 09:02 AM

Hi Liz,
Runbox is not working where I am.
My ISP is swbell.net
I use Opera 5.1 but have problems accessing from IE as well. Some times it works but ustually It cant connect or find the server.
The mail2web connection seems to work. I tested it yesterday by sending an email from another email account. The message got through.

Liz · 4 Jun 2002, 09:25 AM

Yes, the browser won't matter. What I recommend, is asking your ISP if they provide a proxy server for you to connect through? Or if you have dialup, if they have an alternate access number you can call.

Liz

Texpro · 4 Jun 2002, 01:37 PM

I'm not sure how that would work, but I'll try to get in touch with them. Thanks

Liz · 4 Jun 2002, 09:08 PM

I'm not sure either, but it might have the same effect as using a different ISP alltogether (chances are good that you won't encounter two local ones who have this problem, at the same time...)

Liz

COUME · 4 Jun 2002, 09:48 PM

hiya Liz,
I wasn't able to launch the runbox webpage for 3 days now, I tried fast.runbox.com or .no and the normal www.runbox.com or .no
None is working.
I don't no my asp it's the university network.
Do you know how I could send email from runbox by another way?

Thxs in advance
Ludovic

COUME · 4 Jun 2002, 09:53 PM

Update:
I really can't access by one of the previous address...
But thks to the lux tips, and in waiting nearly 1m30-2min, I can access by http://193.71.199.74/

When do you think all will become ok again liz?
Ludo

Texpro · 4 Jun 2002, 10:18 PM

Never heard back from my ISP. Runbox is working OK now. It also seems to be faster!

It's 8:33 am CST.

myibiz4u · 4 Jun 2002, 11:58 PM

Hi Liz,
I haven't had any problem getting to the sites at all from S.C. Wisconsin, USA. BUT I cannot download my email for the past 12 hours. It conects to the server and starts a download then fails.
I've even tried different configurations with my account settings.

An unknown error has occurred. Account: 'boiab@runbox.com', Server: 'pop.runbox.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013A

An unknown error has occurred. Account: 'boiab@runbox.com', Server: 'mail.runbox.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013A

An unknown error has occurred. Account: 'boiab@runbox.com', Server: 'pop.runbox.no', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013A

An unknown error has occurred. Account: 'boiab@runbox.com', Server: 'mail.runbox.no', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013A

I can loggin and read the mail but this is just getting to be a real pain. any suggestions?

As you can see I did some testing with the configurations, but no success.

Myibiz4u

raf · 5 Jun 2002, 12:27 AM

Quote:

Originally posted by myibiz4u
An unknown error has occurred. Account: 'boiab@runbox.com', Server: 'pop.runbox.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013A

Try to change the pop3 server name from pop.runbox.com to 193.71.199.139. Temporary solution, of course.

--
Radu

Liz · 5 Jun 2002, 12:34 AM

Yes. 193.71.199.39 should work, if pop.runbox com doesn't...

Liz

4 Jun 2002, 09:02 AM	#36
Texpro Member Join Date: Feb 2002 Location: Texas Posts: 43	Still Down in South Texas Hi Liz, Runbox is not working where I am. My ISP is swbell.net I use Opera 5.1 but have problems accessing from IE as well. Some times it works but ustually It cant connect or find the server. The mail2web connection seems to work. I tested it yesterday by sending an email from another email account. The message got through.

4 Jun 2002, 01:37 PM	#38
Texpro Member Join Date: Feb 2002 Location: Texas Posts: 43	I'm not sure how that would work, but I'll try to get in touch with them. Thanks Last edited by Texpro : 4 Jun 2002 at 01:46 PM.

4 Jun 2002, 10:18 PM	#42
Texpro Member Join Date: Feb 2002 Location: Texas Posts: 43	OK now Never heard back from my ISP. Runbox is working OK now. It also seems to be faster! It's 8:33 am CST.

3 Jun 2002, 01:25 PM	#31
lux The "e" in e-mail Join Date: Jan 2002 Posts: 2,274	Mine is fine all day. You can try to use the ip address instead of www.runbox.com IP address: http://193.71.199.74

3 Jun 2002, 01:28 PM	#32
lux The "e" in e-mail Join Date: Jan 2002 Posts: 2,274	By the way Liz, the link in the following post won't work because of the hyphen at the end... http://www.emaildiscussions.com/...8273#post38273

3 Jun 2002, 10:18 PM	#33
Liz The "e" in e-mail Join Date: Jul 2001 Location: Los Angeles,CA Posts: 4,652 Representative of: Runbox.com	Fixed, thanks! Liz

3 Jun 2002, 11:50 PM	#34
slate Junior Member Join Date: Jun 2002 Posts: 22	Quick update for Liz. Service is back to normal over here. Many thanks!

4 Jun 2002, 12:38 AM	#35
Liz The "e" in e-mail Join Date: Jul 2001 Location: Los Angeles,CA Posts: 4,652 Representative of: Runbox.com	Thanks for the update, although we can't take any credit for it.. Liz

4 Jun 2002, 09:25 AM	#37
Liz The "e" in e-mail Join Date: Jul 2001 Location: Los Angeles,CA Posts: 4,652 Representative of: Runbox.com	Yes, the browser won't matter. What I recommend, is asking your ISP if they provide a proxy server for you to connect through? Or if you have dialup, if they have an alternate access number you can call. Liz

4 Jun 2002, 09:08 PM	#39
Liz The "e" in e-mail Join Date: Jul 2001 Location: Los Angeles,CA Posts: 4,652 Representative of: Runbox.com	I'm not sure either, but it might have the same effect as using a different ISP alltogether (chances are good that you won't encounter two local ones who have this problem, at the same time...) Liz

4 Jun 2002, 09:48 PM	#40
COUME Master of the @ Join Date: Apr 2002 Location: Twickenham, UK Posts: 1,306	hiya Liz, I wasn't able to launch the runbox webpage for 3 days now, I tried fast.runbox.com or .no and the normal www.runbox.com or .no None is working. I don't no my asp it's the university network. Do you know how I could send email from runbox by another way? Thxs in advance Ludovic

4 Jun 2002, 09:53 PM	#41
COUME Master of the @ Join Date: Apr 2002 Location: Twickenham, UK Posts: 1,306	Update: I really can't access by one of the previous address... But thks to the lux tips, and in waiting nearly 1m30-2min, I can access by http://193.71.199.74/ When do you think all will become ok again liz? Ludo

4 Jun 2002, 11:58 PM	#43
myibiz4u Junior Member Join Date: Apr 2002 Location: Wisconsin, USA Posts: 21	Hi Liz, I haven't had any problem getting to the sites at all from S.C. Wisconsin, USA. BUT I cannot download my email for the past 12 hours. It conects to the server and starts a download then fails. I've even tried different configurations with my account settings. An unknown error has occurred. Account: 'boiab@runbox.com', Server: 'pop.runbox.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013A An unknown error has occurred. Account: 'boiab@runbox.com', Server: 'mail.runbox.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013A An unknown error has occurred. Account: 'boiab@runbox.com', Server: 'pop.runbox.no', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013A An unknown error has occurred. Account: 'boiab@runbox.com', Server: 'mail.runbox.no', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013A I can loggin and read the mail but this is just getting to be a real pain. any suggestions? As you can see I did some testing with the configurations, but no success. Myibiz4u

5 Jun 2002, 12:34 AM	#45
Liz The "e" in e-mail Join Date: Jul 2001 Location: Los Angeles,CA Posts: 4,652 Representative of: Runbox.com	Yes. 193.71.199.39 should work, if pop.runbox com doesn't... Liz