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Old 23 Feb 2022, 02:36 AM   #1
NJSS
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FM appears down 22 February @ 18:30 GMT

As above FM appears to be down on 22nd February @ 18:30 GMT.

Haven't been able to connect to the FM server for the last 5 minutes here in the UK.

https://www.fastmailstatus.com/ - doesn't, yet, report any problems.

Glad to say that my back-up POBox.Com is still up.

NJSS
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Old 23 Feb 2022, 02:45 AM   #2
NJSS
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FM Status report:-

22 Feb 2022 18:36:28 UTC - (a few minutes ago)

"Some customers experienced interrupted access to Fastmail services. We believed we have identified & corrected the issue. We will continue to monitor."

Still not working for me in the UK at 18:45.

NJSS
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Old 23 Feb 2022, 02:48 AM   #3
shenton
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Yes, same here in the UK! 😳
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Old 23 Feb 2022, 02:51 AM   #4
NJSS
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A further message:-

22 Feb 2022 18:42:56 UTC - (about 5 minutes ago)

"Some users are continuing to experience difficulty accessing Fastmail services. We're looking into it. Thank you for your patience and understanding"

Fingers crossed.

NJSS
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Old 23 Feb 2022, 02:57 AM   #5
Fenman
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The production channel is off for me and my wife but beta is working fine at the moment.
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Old 23 Feb 2022, 03:00 AM   #6
MHartfield
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It's been very intermittent for me this morning here in the USA, Southern California.
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Old 23 Feb 2022, 03:02 AM   #7
Jessm
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It's not working for me at all. USA, California.

I see this on the status report posted 15 minutes ago:
Some users are continuing to experience difficulty accessing Fastmail services. We're looking into it. Thank you for your patience and understanding.

I hope it comes back soon.
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Old 23 Feb 2022, 03:10 AM   #8
MHartfield
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They need to stop spending all their time re-doing the interface, and work on their behind-the-scenes stuff. The new interface must require significantly greater computer resources.
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Old 23 Feb 2022, 03:13 AM   #9
NJSS
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Up a few minutes ago in UK - c. 19:09 GMT.

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Old 23 Feb 2022, 03:19 AM   #10
MHartfield
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It's back up here in the USA, west coast, but it's done this several times today... let's see.
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Old 23 Feb 2022, 03:36 AM   #11
FredOnline
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Fastmail on Twitter:

Quote:
Some users were experiencing difficulty accessing Fastmail services. Our developers have identified the issue and implemented a fix. No mail was lost.

We thank you for your patience as we worked through this.
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Old 23 Feb 2022, 03:51 AM   #12
MHartfield
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Quote:
Originally Posted by FredOnline View Post
Fastmail on Twitter

Quote:
Some users were experiencing difficulty accessing Fastmail services. Our developers have identified the issue and implemented a fix. No mail was lost.

We thank you for your patience as we worked through this.:
Thank you for this.
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Old 23 Feb 2022, 04:03 AM   #13
shenton
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Working for me at the mo!
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Old 23 Feb 2022, 05:41 AM   #14
Jessm
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Hi Shenton,

Same here.

Jess
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