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Early Warning... If an email service has closed down or changed the services it offers, or if there are indications it is about to do so, post about it here. |
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30 Mar 2019, 11:56 AM | #1 |
Essential Contributor
Join Date: Aug 2004
Location: USA
Posts: 249
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Excite closed free email accounts
My three email accounts from Excite stopped working: can not login.
I suspect they stopped providing email service. |
30 Mar 2019, 12:42 PM | #2 |
Senior Member
Join Date: Jun 2004
Posts: 143
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I am able to login to my FREE Excite email account.
Use complete email address. Try this link https://login.excite.com/ |
1 Apr 2019, 07:48 PM | #3 |
Essential Contributor
Join Date: Dec 2011
Posts: 441
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I can't find changing password option. login can be done.
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3 Apr 2019, 10:45 AM | #4 | |
Junior Member
Join Date: Apr 2019
Posts: 8
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Excite.com hobbled as is the email but possible workaround
Quote:
As far as your other two email accounts, not sure how you can get to those since the excite portal is now severely hobbled due to the new 'experience': Theres no login on the home page like there used to be and login.excite.com doesn't work to get through to the email either with your email address or username which I have had for almost two decades & password retrieval is useless and 'forgot password' is useless. I hope you aren't right and this is some lame attempt to get rid of the email service, at least Lycos gave us a few months before they evaporated -- and the old Excite email portal was just fine, why did they screw with it?? PS this is the only support message from excite: https://support.excite.com/hc/en-us/...sues-3-28-2019 PPS... Close the browser tab/window immediately when you are done, I forgot to and forgot that the session times out and logs you out and basically screwed myself since it leads me to the login.excite.com page again ... at least I made notes as to which accounts I have to switch out of excite mail Last edited by marty1968 : 3 Apr 2019 at 02:17 PM. Reason: PPS / Addendum |
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3 Apr 2019, 10:49 AM | #5 |
Junior Member
Join Date: Apr 2019
Posts: 8
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5 Apr 2019, 03:17 AM | #6 |
Essential Contributor
Join Date: Dec 2011
Posts: 441
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Some update. Now can see password change option.
For you: use "username.excite" and password. Edit: PLEASE NOTE: At 6 PM EST on April 4th, 2019, the "Forgot Password" process was updated. If you have been unable to log into your Excite Email, please try the "Forgot Password" process again and use your full Excite email address. If you are still unable to access your account, please contact Customer Support. Last edited by just1acc : 5 Apr 2019 at 11:30 AM. |
6 Apr 2019, 09:42 PM | #7 |
Essential Contributor
Join Date: Aug 2004
Location: USA
Posts: 249
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Password change option does not work. I am absolutely sure that I provided correct recovery info, but it is rejected. Even more, I am not sure that when I opened my account this information was requested.
P.S. I was able to register new account but can not access old accounts. The probable reason: the password was weak (does not satisfy new password requirements of Excite) and new system somehow altered or removed it without notifying . Last edited by RFK : 6 Apr 2019 at 10:00 PM. |
7 Apr 2019, 05:33 AM | #8 | |
Junior Member
Join Date: Apr 2019
Posts: 8
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Not excite'd
Quote:
Your full name Excite member name Date of birth Alternate email address (what you used when you first registered with Excite, or what you subsequently changed it to in your Excite Profile) Zip Code (as originally provided when you registered or subsequently changed it to in your Excite Profile). Had I known their website would have been so bullocked I would have written down the original info that was in there since I couldn't remember it all 100%... I'm just going to start switching out excite emails with a more reliable gmail account on anything that requires it ... It's a shame Excite used to be so reliable and stable outside of the odd downtime |
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7 Apr 2019, 05:40 AM | #9 | |
Junior Member
Join Date: Apr 2019
Posts: 8
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Quote:
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10 Apr 2019, 03:41 AM | #10 |
Essential Contributor
Join Date: Aug 2004
Location: USA
Posts: 249
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Their CS does not even reply to emails
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16 Apr 2019, 12:20 AM | #11 |
Master of the @
Join Date: Sep 2004
Posts: 1,690
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Also excite uk mail disappeared some time back although it did have a very old account still active on it at the time
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25 Apr 2019, 07:33 AM | #12 |
Junior Member
Join Date: Apr 2019
Posts: 8
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