|
FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
|
Thread Tools |
23 May 2018, 09:17 PM | #1 | |
Master of the @
Join Date: Apr 2002
Location: West Sussex, UK
Posts: 1,334
|
spamrl
Appreciate if someone could let me know what is happening here please.
Sent an email to a contact of mine and received back the following error (I've ***'ed the email address for privacy reasons). Quote:
The MX record for s****.com is mx1.spamwall.co.uk. It looks like fastmailusercontent.com is being blacklisted. Am I correct? How can I resolve this? Or is it down to Fastmail? cheers E Last edited by ewal : 23 May 2018 at 09:18 PM. Reason: typo |
|
24 May 2018, 12:06 AM | #2 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
|
The message should mean that fastmailusercontent.com is on the Spamhaus DBL (domain blocklist). However, I just did a check at https://www.spamhaus.org/lookup/ and that domain is not on the DBL. I suggest retrying the sending of your message. I suspect it was a short term issue (possibly even an error by Spamhaus). If the message is still failing, open a support ticket.
|
24 May 2018, 05:12 AM | #3 | |
Master of the @
Join Date: Apr 2002
Location: West Sussex, UK
Posts: 1,334
|
Quote:
I subsequently sent the email and redacted all references to fastmailusercontent.com (arose due to an attachment from a previous email in the same thread) and message went through just fine. I assume Fastmail have a process of catching when their domains and/or IP address ranges get on spamlists and take appropriate actions. So I won't bother annoying them with a ticket. Luckily the MX server sent me a fail message so I could take action. One has to wonder how many MX servers don't bother and simply discard messages based on blacklists. |
|