fm down?

jeffdesilva · 6 Oct 2004, 02:43 PM

hello,
any one else have problems?

haven't been able to access it for about 30mins.

3.45pm melbourne time.

thanks

Hlao-roo · 6 Oct 2004, 02:46 PM

It seems to be Web site problem...the IMAP server is up.

rcn · 6 Oct 2004, 02:51 PM

Oh, good, it's not just me. (I post here so rarely, I couldn't remember my user name!)

I've been unable to access my fastmail from the web page for about 10 minutes now. It's 10:50pm U.S. Pacific time. Any explanations out there?

Hlao-roo · 6 Oct 2004, 02:54 PM

Quote:

FastMail.FM Status Screen
(Please note that all times quoted are in the server's time-zone, not your time-zone.)

This screen was last refreshed at: Wed Oct 6 00:51:04 2004

The current time is Wed Oct 6 00:54:01 2004

When we last checked, the server was UP.

Refreshed status report now being generated, please wait:

The web server is UP, and responding, and logging in correctly. If you can't log in to it, you may have a problem with your account, or a problem with your connection to the Internet. Close your all your browser windows, wait 10 minutes, and try again. If you still have troubles, contact us through the forum or by emailing the webmaster.

End of server status report for Wed Oct 6 00:54:02 2004.

Quote:

MessagingEngine.com Server Outage

IMPORTANT: Some proxies seem to incorrectly cache this page. To ensure you have the latest information, please hold down the Ctrl key and click the Refresh or Reload button in your browser to force a refresh of this page.

I'm sorry, the server your email is on is currently down. We apologise for the inconvenience; any email sent to you during this time is being queued by another server and will be delivered as soon as the server is working again.

Status updates about why this server is down and when it will be working again will be posted to our status blog.

Please check back in a few minutes to access your email.

Reported by frontend1.messagingengine.com

Hlao-roo · 6 Oct 2004, 02:57 PM

No red X in FastCheck, and the Status Blog says nothing.

rcn · 6 Oct 2004, 03:17 PM

Nope, it ain't me, babe. I got out, disconnected, re-connected, and there was and still is nothing wrong with my connection. I can hit all other web pages. Control Refresh does nothing. It's now 11:15pm pacific time and I'm going to sleep, hoping to be able to access my email from the web tomorrow morning.

DannyK · 6 Oct 2004, 04:01 PM

As of this posting, FM is still unavailable form multiple locations in Hong Kong. I get the same server outage screen.

Please would a member of FM's staff update this thread or status blog to report current status and expected downtime.

wibbly · 6 Oct 2004, 04:28 PM

Access via web from UK is also broken.

W

timpi · 6 Oct 2004, 04:42 PM

for me, the site is up again!

NJSS · 6 Oct 2004, 04:43 PM

Web access seems to have been down for approaching an hour, from here in the UK, but the IMAP server appears to be up.

No comment from FM staff though?

Edited to add - it seems to have come back up again at about 07:42 GMT.

wibbly · 6 Oct 2004, 04:48 PM

Quote:

Edited to add - it seems to have come back up again at about 07:42 GMT.

Not here (UK), yet... (8:48 BST)

W

xlr9 · 6 Oct 2004, 04:53 PM

No disruption here: server1

rom1 · 6 Oct 2004, 05:03 PM

I'm logging into the beta server (http://www.fastmail.fm/beta) as I can't access the main webpage (http://www.fastmail.fm).

ehabshoubaki · 6 Oct 2004, 05:05 PM

webacces is down for me too ! fastcheck still working !

ehabshoubaki · 6 Oct 2004, 05:10 PM

Confirmed

the beta service is working..... but my bandwidth now reads 800MB (200MB + 600MB extra) instead of the 900MB !!!! maybe this error only appears on the beta server

6 Oct 2004, 02:43 PM	#1
jeffdesilva Member Join Date: Sep 2002 Posts: 58	fm down? hello, any one else have problems? haven't been able to access it for about 30mins. 3.45pm melbourne time. thanks

6 Oct 2004, 04:01 PM	#7
DannyK Junior Member Join Date: Oct 2004 Posts: 3	Still down As of this posting, FM is still unavailable form multiple locations in Hong Kong. I get the same server outage screen. Please would a member of FM's staff update this thread or status blog to report current status and expected downtime.

6 Oct 2004, 04:42 PM	#9
timpi Senior Member Join Date: Nov 2001 Location: belgium Posts: 154	up again for me, the site is up again!

6 Oct 2004, 02:46 PM	#2
Hlao-roo Member Join Date: Aug 2002 Posts: 83	It seems to be Web site problem...the IMAP server is up.

6 Oct 2004, 02:51 PM	#3
rcn Junior Member Join Date: Feb 2003 Posts: 8	Oh, good, it's not just me. (I post here so rarely, I couldn't remember my user name!) I've been unable to access my fastmail from the web page for about 10 minutes now. It's 10:50pm U.S. Pacific time. Any explanations out there?

6 Oct 2004, 02:57 PM	#5
Hlao-roo Member Join Date: Aug 2002 Posts: 83	No red X in FastCheck, and the Status Blog says nothing.

6 Oct 2004, 03:17 PM	#6
rcn Junior Member Join Date: Feb 2003 Posts: 8	Nope, it ain't me, babe. I got out, disconnected, re-connected, and there was and still is nothing wrong with my connection. I can hit all other web pages. Control Refresh does nothing. It's now 11:15pm pacific time and I'm going to sleep, hoping to be able to access my email from the web tomorrow morning.

6 Oct 2004, 04:28 PM	#8
wibbly Essential Contributor Join Date: Mar 2003 Location: UK Posts: 213	Access via web from UK is also broken. W

6 Oct 2004, 04:43 PM	#10
NJSS Master of the @ Join Date: Jul 2002 Location: Hampshire, UK Posts: 1,238	Web access seems to have been down for approaching an hour, from here in the UK, but the IMAP server appears to be up. No comment from FM staff though? Edited to add - it seems to have come back up again at about 07:42 GMT.

6 Oct 2004, 04:53 PM	#12
xlr9 Senior Member Join Date: Apr 2004 Posts: 156	No disruption here: server1

6 Oct 2004, 05:03 PM	#13
rom1 Member Join Date: Aug 2004 Location: Wroclaw, Poland Posts: 40	I'm logging into the beta server (http://www.fastmail.fm/beta) as I can't access the main webpage (http://www.fastmail.fm).

6 Oct 2004, 05:05 PM	#14
ehabshoubaki Member Join Date: Apr 2002 Posts: 65	webacces is down for me too ! fastcheck still working !

6 Oct 2004, 05:10 PM	#15
ehabshoubaki Member Join Date: Apr 2002 Posts: 65	Confirmed the beta service is working..... but my bandwidth now reads 800MB (200MB + 600MB extra) instead of the 900MB !!!! maybe this error only appears on the beta server