Service status 09:10 CET

Geir · 26 Jul 2006, 04:31 PM

We're having trouble with one of our storage units, which has caused the entire system to hang. We're working on it and expect operations to resume within minutes.

- Geir

Geir · 26 Jul 2006, 04:59 PM

Apparently web was the only service not responding for all users. It is now running normally again.

One of our backend servers had stopped and was restarted; we're investigating the cause now.

- Geir

Geir · 26 Jul 2006, 05:20 PM

The root cause appears to have been a temporary communication failure between the application server and its storage unit. The link between the two was automatically disconnected, most likely due to a fluke in the fiber card firmware.

We're investigating further to prevent the error from occurring again, if possible.

- Geir

26 Jul 2006, 04:31 PM	#1
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	Service status 09:10 CET We're having trouble with one of our storage units, which has caused the entire system to hang. We're working on it and expect operations to resume within minutes. - Geir

26 Jul 2006, 04:59 PM	#2
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	Apparently web was the only service not responding for all users. It is now running normally again. One of our backend servers had stopped and was restarted; we're investigating the cause now. - Geir

26 Jul 2006, 05:20 PM	#3
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	The root cause appears to have been a temporary communication failure between the application server and its storage unit. The link between the two was automatically disconnected, most likely due to a fluke in the fiber card firmware. We're investigating further to prevent the error from occurring again, if possible. - Geir