I haven't been able to receive mail for 2 days?

fastmail_victim · 22 Jan 2017, 08:45 AM

I'm an enhanced subscriber of 10+ years and since this past thursday afternoon, I have not received any mail to my main email or any of my alias addresses, even when I explicitly test it from my gmail and other accounts.

I sent support a request this morning but they have not picked it up in 8 hours.

Anyone know wtf is going on? This is my wedding weekend and I can't communicate with any of my guests over email.

Edit: And no, it's not going to spam or trash, and there hasn't been any rules added in ages.

Terry · 22 Jan 2017, 09:15 AM

Delete you sieve script, then try.

Have you paid your subscription?

n5bb · 22 Jan 2017, 11:46 AM

How are you checking your mail? Are you using an email client or logging into the websites? Have you tried sending yourself an email (from your Fastmail account to itself)? Are you using Fastmail domains or your own private domain?

Bill

Bamb0 · 22 Jan 2017, 07:14 PM

Hello and welcome to EMD

Im sorry your having issues and I hope they are resolved straight away!!!

22 Jan 2017, 08:45 AM	#1
fastmail_victim Junior Member Join Date: Jan 2017 Posts: 1	I haven't been able to receive mail for 2 days? I'm an enhanced subscriber of 10+ years and since this past thursday afternoon, I have not received any mail to my main email or any of my alias addresses, even when I explicitly test it from my gmail and other accounts. I sent support a request this morning but they have not picked it up in 8 hours. Anyone know wtf is going on? This is my wedding weekend and I can't communicate with any of my guests over email. Edit: And no, it's not going to spam or trash, and there hasn't been any rules added in ages.

22 Jan 2017, 09:15 AM	#2
Terry The "e" in e-mail Join Date: Jul 2002 Location: VK4 Posts: 3,029	Delete you sieve script, then try. Have you paid your subscription?

22 Jan 2017, 11:46 AM	#3
n5bb Intergalactic Postmaster Join Date: May 2004 Location: Irving, Texas Posts: 8,929	How are you checking your mail? Are you using an email client or logging into the websites? Have you tried sending yourself an email (from your Fastmail account to itself)? Are you using Fastmail domains or your own private domain? Bill

22 Jan 2017, 07:14 PM	#4
Bamb0 Master of the @ Join Date: Feb 2005 Location: USA Posts: 1,876	Hello and welcome to EMD Im sorry your having issues and I hope they are resolved straight away!!!