Setting Email Default Problem

[FromLine]

There seems to be a problem with this setup:

http://jhoward.fastmail.fm/mailto_fm.reg

Clicking on the above link and installing this on the C: drive is suppose to make clicking on an email address like:

webmasterXX@XXfastmail.fm

EDIT: ( "XX" before and after @ sign)

open a fastmail compose window in a new window with the corresponding email address in the To: line.

It's does not seem to be working. I have set this up and clicking on a "mailto:" link on a web page simply brings me to fastmail the fastmail page, but it neither captures the target email address which I intend to send to nor bring me to the compose window.

If I then click on "compose", the To: line is blank.

Please assist. Isn't this supposed to have the email address in the To: line in the compose window?

I'm using IE

[Jeremy Howard]

Yes, that's what it's supposed to do. Looks like it might have got broken when we changed our server infrastructure recently. I'll ask Rob if he knows what's happening.

[FromLine]

Thanks, what actually happens is:

1) It looks for the very long URL with the with emailaddress@domain.com in the title, but it's idle and can't find it.

2) It then defaults to the fastmail page instead

Yes, I think the old command or code needs to be updated.

[imho]

Originally posted by Jeremy Howard
Yes, that's what it's supposed to do. Looks like it might have got broken when we changed our server infrastructure recently. I'll ask Rob if he knows what's happening.

Any results?

[FromLine]

Yes, please when is this going to be fixed?

[drkotsius]

Also looking forward to the resolution of this issue...

[JeremyF]

I am also....big time!

Jeremy

[Jeremy Howard]

OK, there isn't elegent, but it's a workaround which should work for now...

Log into FastMail.FM. Look at the location bar *after* you've logged in, and see what number appears after "/mail" (e.g. "www.fastmail.fm/mail2/...". Now, open the .reg file linked above in notepad, and change all occurences of "/mail" to "/mail2" (or whatever number you noted above). Close and save the file, and double-click it to install.

Once FastServices is up and running, we should have a proper way to handle this...

[imho]

It's working!

Thanks

[JeremyF]

Hmm... This worked for me too at first... Now, when I click on an e-mail address link, it opens up my Microsoft Outlook compose editor.. Any ideas?

Thanks,

Jeremy

[FromLine]

Originally posted by Jeremy Howard
Look at the location bar *after* you've logged in, and see what number appears after "/mail" (e.g. "www.fastmail.fm/mail2/...". Now, open the .reg file linked above in notepad, and change all occurences of "/mail" to "/mail2" (or whatever number you noted above). Close and save the file, and double-click it to install.

Because Jeremey's instructions were in paragraph form and very confusing (it took me a few minutes to figure it out), I will simplify this procedure in simple terms and in list form:

1) Click on the following link:
http://jhoward.fastmail.fm/mailto_fm.reg

2) Save it to your hard drive

3) On the file "mailto_fm.reg" , right click "Edit"

4) In "notepad" , edit "mail" to "mail2"

5) When saving the file, add the " .reg " extension to save it as mailto_fm.reg.

6) On the "mailto_fm.reg" file (modified) , right-click and select "merge"

This will install the default components.

It's important to save the .reg file, modify it in notepad (.txt), and then save it - by adding " .reg " at the end, replace the file, and then install default.

Hope this makes sense.

Jeremy, why don't you simply modify the mailto_fm.reg file at this location:'
http://jhoward.fastmail.fm/mailto_fm.reg

changing "mail" to "mail2" ?

Do some users have mail and others mail2 ?

Perhaps make a "mail" and "mail2" link asking people to look at their URL before downloading.

[rakhesh]

Hi Adam,

Slight error. What Jeremy meant was this:

1. Log into FastMail.FM as usual.
2. Look at the location bar *after* you've logged in, and see what number appears after "/mail" (e.g. "www.fastmail.fm/mail2/...". This number varies for each user, and so you must note the number that *you* get (for *your* username).
3. Open the .reg file linked above in notepad, and change all occurences of "/ mail" to "/mail2" (*or whatever number you noted above*).
4. Close and save the file.
5. Double-click the file to install.

HTH,
Rakhesh

[JeremyF]

I followed the steps as Rakhesh and Jeremy described above, and once again, it worked at first but then stopped working and reverted back to opening the MS Outlook Compose editor....

[imho]

Originally posted by JeremyF
I followed the steps as Rakhesh and Jeremy described above, and once again, it worked at first but then stopped working and reverted back to opening the MS Outlook Compose editor....

MS software (and others) have a nasty habit of making themselves the "default". Usually they will ask, but maybe you have a setting that lets it set itself as default without asking. Note. I'm only guessing here but try shutting down Outlook and see if it works until you start it again.

[FromLine]

Originally posted by rakhesh

1. Look at the location bar *after* you've logged in, and see what number appears after "/mail" (e.g. "www.fastmail.fm/mail2/...". This number varies for each user, and so you must note the number that *you* get (for *your* username).

Yes, I know that one must see if they are mail2/ before chaning to mail2/. My point is that the instructions are written in paragraph format instead of list format.

If procedural matters where written in:

1)
2)
3)

list format, it would be so much easier than having to read a novel (or a paragraph or two) to figure out how to implement a basic procedure.