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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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12 Nov 2014, 07:57 PM | #1 |
Junior Member
Join Date: Nov 2014
Posts: 7
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Fastmail error 451: Already reached limit of 1600 logins per-day
Hi,
For many years I've been getting occasional (though not constant) problems trying to log in to my Fastmail email account either from my browser or via Outlook Express. I get the error "451 Already reached per-day limit for logins by "-------@fastmail.fm" of 1600, try again later". Would really appreciate any suggestions. Thanks. Btw I'm not accessing it from mobile so buggy mobile apps suggested elsewhere are not the problem. |
12 Nov 2014, 09:20 PM | #2 |
Cornerstone of the Community
Join Date: Jun 2004
Location: Rupert, WV
Posts: 879
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Maybe you have some kind of email notification program running?
- Bruce |
14 Nov 2014, 03:19 AM | #3 |
Junior Member
Join Date: Nov 2014
Posts: 7
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No just Outlook Express.
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14 Nov 2014, 04:49 AM | #4 |
Cornerstone of the Community
Join Date: Jun 2004
Location: Rupert, WV
Posts: 879
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Well then maybe it's just the client program that is 'checking' for new email too often. Is it (OE) using the POP or IMAP servers? If it's setup to use the POP servers, it shouldn't connect and check more often than every 5 or 6 minutes. If I was using a POP server, I wouldn't have it check more than every 10-15 minutes. It should also be set to not check when you are not going to be available for a while, like when you're sleeping, or on vacation/holiday.
- Bruce |
14 Nov 2014, 09:27 AM | #5 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,090
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Check the Login Log (Advanced -> Login Log) for clues. You may find that a misbehaving mobile application (especially if using IMAP) is the source of the problem.
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16 Nov 2014, 08:52 PM | #6 |
Junior Member
Join Date: Nov 2014
Posts: 7
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Thanks very much for the advice guys. I'm using OE and the IMAP servers.
I've checked the login log as you suggested BritTim. It shows a few things... 1) Logins only seem to be coming from my IP so at least I don't have a hacking problem. 2) The number of logins exceeds the setting in OE - by a factor of about three! 3) Finally, the total number of logins per day is well below the 1500 per day that the error is claiming. Puzzling. |
16 Nov 2014, 11:08 PM | #7 |
Moderator
Join Date: Nov 2001
Location: British Columbia
Posts: 4,008
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Just making a wild guess.
Maybe you have your account in OE configured to check several folders, and maybe checking each folder counts as a "login"? |
16 Nov 2014, 11:36 PM | #8 |
Junior Member
Join Date: Nov 2014
Posts: 7
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Aha! Very smart and you're right I think. Will try changing it...
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17 Nov 2014, 01:07 PM | #9 | |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,090
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Quote:
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7 Dec 2014, 08:23 PM | #10 |
Junior Member
Join Date: Nov 2014
Posts: 7
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8 Dec 2014, 10:45 AM | #11 |
Essential Contributor
Join Date: Aug 2009
Location: Canada
Posts: 296
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I notice android email does 2 logins for each poll, maybe OE does 3.
There is an option to update folder counts, you don't need that if you sync every folder. Might save you a login. OE does PUSH on the current folder (but it may timeout). If you keep that INBOX, you can increase your polling interval. |