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Runbox Forum Everything related to Runbox should go here: suggestions, comments, complaints, questions, technical issues, etc. |
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5 Feb 2022, 07:56 PM | #1 | |
Master of the @
Join Date: Feb 2017
Location: USA
Posts: 1,746
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Runbox having some problems
POP and IMAP have been down for quite awhile. Saw this on Twitter:
Quote:
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5 Feb 2022, 09:25 PM | #2 | |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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Runbox on Twitter:
Quote:
Also, the lack of information from Runbox - no mention of problems on their support or Twitter channels for many hours - leaving users frustrated. That's disappointing, Runbox. |
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6 Feb 2022, 04:16 AM | #3 |
Senior Member
Join Date: Oct 2015
Posts: 162
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So glad I left Runbox because of their awful support.
Always had the impression they run it as a side hustle with minimum resources as can be seen with their never ending webmail beta. |
6 Feb 2022, 04:35 AM | #4 | |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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On the Runbox Community Forum, there was a very brief message from Geir:
https://community.runbox.com/t/any-e...storation/1690 Quote:
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30 Mar 2022, 01:47 AM | #5 | ||
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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Quote:
For myself, IMAP access has been down for about 7 hours (webmail is currently working) and, checking on Twitter, I'm not the only one. I wish I knew what's happening with Runbox - their recent downtimes are annoying, but really annoying that their support is not stepping up and keeping their customers informed. This is so NOT like the Runbox I've known over the years. Update: Finally an update from Runbox on Twitter: Quote:
Last edited by FredOnline : 30 Mar 2022 at 02:03 AM. Reason: Update: |
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30 Mar 2022, 03:43 PM | #6 | |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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A comment from Geir on the Runbox Community Forum:
Quote:
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30 Mar 2022, 07:13 PM | #7 |
Master of the @
Join Date: Feb 2017
Location: USA
Posts: 1,746
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I have never used Runbox, but it seems to me they have way too many outages and problems compared to many other systems.
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31 Mar 2022, 09:39 PM | #8 |
Cornerstone of the Community
Join Date: Jul 2011
Posts: 713
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Been a customer and supporter of Runbox for a long time (except for their webmail beta, which I just do NOT like) and I too have been surprised at the recent downtime and lack of responsiveness. I hope this is a wake-up call to the team there, because they are good people and a good business, but if this keeps happening, it's going to push a lot of customers away.
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15 Apr 2022, 01:55 AM | #9 |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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Geir has commented over on their Community forum:
https://community.runbox.com/t/imap-...ow-eta/1737/35 |
16 Apr 2022, 07:20 AM | #10 |
Cornerstone of the Community
Join Date: Jul 2011
Posts: 713
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Good response overall... encouraging to see that. Thanks for the heads up on Geir's comments. Now let's see what happens in the future.
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16 Apr 2022, 08:50 PM | #11 | ||
Master of the @
Join Date: Feb 2017
Location: USA
Posts: 1,746
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Hmmm. Detailed explanation, but it does raise some red flags.
Quote:
And then from the community forum: Quote:
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