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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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22 Jan 2018, 01:14 AM | #1 |
Member
Join Date: Mar 2008
Posts: 82
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Selection of many messages?
Hi,
I'm trying to select 18k+ messsages from my 60k+ message Archive folder based on a search I made. The search works fine (after some time), but the selection of messages does not work on dektop web nor via mobile app. It freezes on Selecting Messages and nothing happens (I have waited up to 10 minutes, and nothing). Does anyone know how to do such operations? Do I really need to sync my whole archive to a laptop and try search + moving via Thunderbird or similar? Thanks, J |
22 Jan 2018, 04:58 AM | #2 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,084
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Try turning off conversations and trying again.
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22 Jan 2018, 05:02 AM | #3 |
Member
Join Date: Mar 2008
Posts: 82
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22 Jan 2018, 11:56 AM | #4 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,084
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The only other idea that comes to mind is forcing the selected messages into smaller batches, probably by adding date criteria to the existing search. Opening a support ticket may not be a bad idea also. The numbers of messages involved are substantial, but surely not beyond reasonable design limits.
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3 Feb 2018, 06:09 AM | #5 | |
Member
Join Date: Mar 2008
Posts: 82
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Quote:
Or download the whole mailbox into some client and do it on a laptop. ' But seriously, this should just work - seems like a serious performance issue if users can't bulk move messages without contacting a developer. :/ |
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