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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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28 Jun 2010, 11:51 PM | #1 |
Junior Member
Join Date: Sep 2006
Posts: 11
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Problems with iOS 4?
Has anyone been able to use a Fastmail account on an iPhone with iOS 4? My setup worked great on iOS 3, but since upgrading the account has had problems. New messages do not always appear, or appear as blank with a date of 12/31/00, unread counts are wrong, and some messages refuse to be marked as read.
Things appear fine in the web interface and in Apple Mail on OS X, it's just the iPhone having problems. I tried deleting and re-creating the account on the iPhone according to the instructions on the help page without any luck. I'm wondering if there is something specific with my account, or is iOS 4 just incompatible with Fastmail? |
29 Jun 2010, 01:26 AM | #2 |
Cornerstone of the Community
Join Date: Mar 2003
Location: Baltimore, MD (USA)
Posts: 835
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I don't recall seeing issues with mail, invalid '00 & '69 dates and blank messages in my case, until after I jailbroke my phone after upgrading to iOS 4. My biggest issue with iOS 4 is that it killed support for hundreds of accessories in an effort to force manufacturers to sign up for Apple's "Works with iPhone" licensing program; consumers be damned. My newly-installed car stereo interface no longer works as advertised...
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29 Jun 2010, 01:39 AM | #3 |
Junior Member
Join Date: Sep 2006
Posts: 11
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No jailbreak here, just the official updates as they've been released through iTunes.
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29 Jun 2010, 03:24 AM | #4 |
Cornerstone of the Community
Join Date: Mar 2003
Location: Baltimore, MD (USA)
Posts: 835
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Well then, I suppose it's "good" for me that the jailbreak isn't responsible then
I'm actually reloading mine from scratch so that I can send some logs to Apple to troubleshoot the unsupported accessory issue. I'm not expecting anything to come of it though. |
29 Jun 2010, 03:29 AM | #5 |
Junior Member
Join Date: Jun 2006
Location: Breda, The Netherlands
Posts: 4
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Same problem here; original iPhone 3GS, no jailbreak, updated to iOS4.
Unread messages not correct. Empty messages appear and disappear dated ##-##-70 Regards, Norbert |
29 Jun 2010, 09:13 AM | #6 |
Cornerstone of the Community
Join Date: Jan 2005
Location: USA
Posts: 895
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FWIW I haven't (yet) noticed any such IMAP problems after upgrading to iOS 4.
(And personally I'm still waiting for the various jailbreak tools for iOS 4 to be further developed before taking the plunge. Plus there's a rumor that Apple may release iOS 4.01 this week...) |
30 Jun 2010, 09:58 AM | #7 |
Member
Join Date: Jul 2004
Posts: 48
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My iPod Touch upgraded to iOS4 works the same. It is the older 16GB version (multi thread not supported).
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1 Jul 2010, 05:30 AM | #8 |
Junior Member
Join Date: Aug 2006
Posts: 11
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Unread / Read Status on Iphone (ios 4, iphone 3g)
This does not seem to get updated when I mark read/ unread via the web interface.
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1 Jul 2010, 08:52 AM | #9 |
Senior Member
Join Date: Jul 2002
Location: Gator Country (Florida)
Posts: 136
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1 Jul 2010, 11:02 PM | #10 |
The "e" in e-mail
Join Date: Feb 2002
Posts: 2,937
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I had these problems. I did a hard reset (hold power button and home button until Apple logo appears) and the problems seemed to clear up completely. May have just been my lucky day, though..
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26 Jul 2010, 11:10 AM | #11 |
Junior Member
Join Date: Nov 2005
Posts: 11
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Me too
My new iPhone 4 isn't playing nice. Frequently when retrieving mail it will chime (indicating new mail) but nothing shows up. Often messages will remain unread despite opening them several times.
Completely powering down and back up seems to solve the problem, but a takes a long time and is annoying! Any better solutions out there? |
26 Jul 2010, 11:54 AM | #12 |
Junior Member
Join Date: Sep 2006
Posts: 11
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I found a solution to the problems I was running into: add another mail account. As soon as I added a Gmail ActiveSync account all the issues with my Fastmail account went away.
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27 Jul 2010, 01:06 AM | #13 |
Junior Member
Join Date: Apr 2008
Posts: 9
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I've seen this issue, too, and there are lots of reports of similar problems on Apple's discussion boards. I think it's a bug with the iOS, not with Fastmail.
I've noticed that restarting the iPhone clears it out temporarily—it's probably forcing Mail to refresh all its info from the server. You can also force just Mail to quit: From Mail, hit the Home button to go to the home screen. Double-tap Home to open the app switcher. Tap and hold on Mail until it start jiggling and shows the red minus badge. Tap the badge to quit Mail. Hit Home again. When you next launch Mail, it should show correct information. Temporarily. /jgt --* http://tamboli.cx/, PGP key ID*2BC5D9A9 |
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