Problems with iOS 4?

Matt Stevens · 28 Jun 2010, 11:51 PM

Has anyone been able to use a Fastmail account on an iPhone with iOS 4? My setup worked great on iOS 3, but since upgrading the account has had problems. New messages do not always appear, or appear as blank with a date of 12/31/00, unread counts are wrong, and some messages refuse to be marked as read.

Things appear fine in the web interface and in Apple Mail on OS X, it's just the iPhone having problems. I tried deleting and re-creating the account on the iPhone according to the instructions on the help page without any luck. I'm wondering if there is something specific with my account, or is iOS 4 just incompatible with Fastmail?

Mystakill · 29 Jun 2010, 01:26 AM

I don't recall seeing issues with mail, invalid '00 & '69 dates and blank messages in my case, until after I jailbroke my phone after upgrading to iOS 4. My biggest issue with iOS 4 is that it killed support for hundreds of accessories in an effort to force manufacturers to sign up for Apple's "Works with iPhone" licensing program; consumers be damned. My newly-installed car stereo interface no longer works as advertised...

Matt Stevens · 29 Jun 2010, 01:39 AM

No jailbreak here, just the official updates as they've been released through iTunes.

Mystakill · 29 Jun 2010, 03:24 AM

Well then, I suppose it's "good" for me that the jailbreak isn't responsible then

I'm actually reloading mine from scratch so that I can send some logs to Apple to troubleshoot the unsupported accessory issue. I'm not expecting anything to come of it though.

naa · 29 Jun 2010, 03:29 AM

Same problem here; original iPhone 3GS, no jailbreak, updated to iOS4.

Unread messages not correct.
Empty messages appear and disappear dated ##-##-70

Regards,

Norbert

beq · 29 Jun 2010, 09:13 AM

FWIW I haven't (yet) noticed any such IMAP problems after upgrading to iOS 4.

(And personally I'm still waiting for the various jailbreak tools for iOS 4 to be further developed before taking the plunge. Plus there's a rumor that Apple may release iOS 4.01 this week...)

yositimy · 30 Jun 2010, 09:58 AM

My iPod Touch upgraded to iOS4 works the same. It is the older 16GB version (multi thread not supported).

louisw · 1 Jul 2010, 05:30 AM

This does not seem to get updated when I mark read/ unread via the web interface.

matthewc · 1 Jul 2010, 08:52 AM

No problems here.

Maybe try:
http://www.geek.com/articles/mobile/...sues-20100622/

sflorack · 1 Jul 2010, 11:02 PM

I had these problems. I did a hard reset (hold power button and home button until Apple logo appears) and the problems seemed to clear up completely. May have just been my lucky day, though..

pedalvet · 26 Jul 2010, 11:10 AM

My new iPhone 4 isn't playing nice. Frequently when retrieving mail it will chime (indicating new mail) but nothing shows up. Often messages will remain unread despite opening them several times.

Completely powering down and back up seems to solve the problem, but a takes a long time and is annoying!

Any better solutions out there?

Matt Stevens · 26 Jul 2010, 11:54 AM

I found a solution to the problems I was running into: add another mail account. As soon as I added a Gmail ActiveSync account all the issues with my Fastmail account went away.

jtamboli · 27 Jul 2010, 01:06 AM

I've seen this issue, too, and there are lots of reports of similar problems on Apple's discussion boards. I think it's a bug with the iOS, not with Fastmail.

I've noticed that restarting the iPhone clears it out temporarily—it's probably forcing Mail to refresh all its info from the server. You can also force just Mail to quit: From Mail, hit the Home button to go to the home screen. Double-tap Home to open the app switcher. Tap and hold on Mail until it start jiggling and shows the red minus badge. Tap the badge to quit Mail. Hit Home again. When you next launch Mail, it should show correct information. Temporarily.

/jgt
--*
http://tamboli.cx/, PGP key ID*2BC5D9A9

28 Jun 2010, 11:51 PM	#1
Matt Stevens Junior Member Join Date: Sep 2006 Posts: 11	Problems with iOS 4? Has anyone been able to use a Fastmail account on an iPhone with iOS 4? My setup worked great on iOS 3, but since upgrading the account has had problems. New messages do not always appear, or appear as blank with a date of 12/31/00, unread counts are wrong, and some messages refuse to be marked as read. Things appear fine in the web interface and in Apple Mail on OS X, it's just the iPhone having problems. I tried deleting and re-creating the account on the iPhone according to the instructions on the help page without any luck. I'm wondering if there is something specific with my account, or is iOS 4 just incompatible with Fastmail?

1 Jul 2010, 05:30 AM	#8
louisw Junior Member Join Date: Aug 2006 Posts: 11	Unread / Read Status on Iphone (ios 4, iphone 3g) This does not seem to get updated when I mark read/ unread via the web interface.

26 Jul 2010, 11:10 AM	#11
pedalvet Junior Member Join Date: Nov 2005 Posts: 11	Me too My new iPhone 4 isn't playing nice. Frequently when retrieving mail it will chime (indicating new mail) but nothing shows up. Often messages will remain unread despite opening them several times. Completely powering down and back up seems to solve the problem, but a takes a long time and is annoying! Any better solutions out there?

29 Jun 2010, 01:26 AM	#2
Mystakill Cornerstone of the Community Join Date: Mar 2003 Location: Baltimore, MD (USA) Posts: 835	I don't recall seeing issues with mail, invalid '00 & '69 dates and blank messages in my case, until after I jailbroke my phone after upgrading to iOS 4. My biggest issue with iOS 4 is that it killed support for hundreds of accessories in an effort to force manufacturers to sign up for Apple's "Works with iPhone" licensing program; consumers be damned. My newly-installed car stereo interface no longer works as advertised...

29 Jun 2010, 01:39 AM	#3
Matt Stevens Junior Member Join Date: Sep 2006 Posts: 11	No jailbreak here, just the official updates as they've been released through iTunes.

29 Jun 2010, 03:24 AM	#4
Mystakill Cornerstone of the Community Join Date: Mar 2003 Location: Baltimore, MD (USA) Posts: 835	Well then, I suppose it's "good" for me that the jailbreak isn't responsible then I'm actually reloading mine from scratch so that I can send some logs to Apple to troubleshoot the unsupported accessory issue. I'm not expecting anything to come of it though.

29 Jun 2010, 03:29 AM	#5
naa Junior Member Join Date: Jun 2006 Location: Breda, The Netherlands Posts: 4	Same problem here; original iPhone 3GS, no jailbreak, updated to iOS4. Unread messages not correct. Empty messages appear and disappear dated ##-##-70 Regards, Norbert

29 Jun 2010, 09:13 AM	#6
beq Cornerstone of the Community Join Date: Jan 2005 Location: USA Posts: 895	FWIW I haven't (yet) noticed any such IMAP problems after upgrading to iOS 4. (And personally I'm still waiting for the various jailbreak tools for iOS 4 to be further developed before taking the plunge. Plus there's a rumor that Apple may release iOS 4.01 this week...)

30 Jun 2010, 09:58 AM	#7
yositimy Member Join Date: Jul 2004 Posts: 48	My iPod Touch upgraded to iOS4 works the same. It is the older 16GB version (multi thread not supported).

1 Jul 2010, 08:52 AM	#9
matthewc Senior Member Join Date: Jul 2002 Location: Gator Country (Florida) Posts: 136	No problems here. Maybe try: http://www.geek.com/articles/mobile/...sues-20100622/

1 Jul 2010, 11:02 PM	#10
sflorack The "e" in e-mail Join Date: Feb 2002 Posts: 2,937	I had these problems. I did a hard reset (hold power button and home button until Apple logo appears) and the problems seemed to clear up completely. May have just been my lucky day, though..

26 Jul 2010, 11:54 AM	#12
Matt Stevens Junior Member Join Date: Sep 2006 Posts: 11	I found a solution to the problems I was running into: add another mail account. As soon as I added a Gmail ActiveSync account all the issues with my Fastmail account went away.

27 Jul 2010, 01:06 AM	#13
jtamboli Junior Member Join Date: Apr 2008 Posts: 9	I've seen this issue, too, and there are lots of reports of similar problems on Apple's discussion boards. I think it's a bug with the iOS, not with Fastmail. I've noticed that restarting the iPhone clears it out temporarily—it's probably forcing Mail to refresh all its info from the server. You can also force just Mail to quit: From Mail, hit the Home button to go to the home screen. Double-tap Home to open the app switcher. Tap and hold on Mail until it start jiggling and shows the red minus badge. Tap the badge to quit Mail. Hit Home again. When you next launch Mail, it should show correct information. Temporarily. /jgt --* http://tamboli.cx/, PGP key ID*2BC5D9A9