Downgrade

bipbop · 11 Mar 2014, 12:39 PM

When my current email subscription is up for renewal, I would like to downgrade it to a cheaper plan. Is that possible?

dbowdley · 11 Mar 2014, 04:40 PM

Yes, you can do that. Just select the new plan that you want when you renew. The downgrade will be immediate so don't do it too soon before the renewal. You also have 2 weeks after the official expiry date when you can renew, and your account works as normal during that time.

bipbop · 11 Mar 2014, 11:25 PM

OK. Thank you!

robastewart · 14 Mar 2014, 10:00 AM

Recently I downgraded from the Medium to the Mini account. I didn't need the full 10 GB of email storage of the Medium account, and certainly not the web hosting it provides, but I do require using my own domain name. The Mini account has proved to be just right -- everything is just as it was in the higher grade account. I thought the Medium account was well worth the price, but I was paying for a lot I wasn't using. I probably still won't need a full 5 GB of email storage, but it's there if I need it and the price doesn't feel out of whack. I hope your downgrade experience is just as positive and that you are pleased to stay with Runbox, too.

11 Mar 2014, 12:39 PM	#1
bipbop Senior Member Join Date: Dec 2009 Posts: 197	Downgrade When my current email subscription is up for renewal, I would like to downgrade it to a cheaper plan. Is that possible?

11 Mar 2014, 04:40 PM	#2
dbowdley Cornerstone of the Community Join Date: Nov 2008 Location: UK Posts: 549 Representative of: Runbox.com	Yes, you can do that. Just select the new plan that you want when you renew. The downgrade will be immediate so don't do it too soon before the renewal. You also have 2 weeks after the official expiry date when you can renew, and your account works as normal during that time.

11 Mar 2014, 11:25 PM	#3
bipbop Senior Member Join Date: Dec 2009 Posts: 197	OK. Thank you!

14 Mar 2014, 10:00 AM	#4
robastewart Member Join Date: Jul 2010 Posts: 42	Recently I downgraded from the Medium to the Mini account. I didn't need the full 10 GB of email storage of the Medium account, and certainly not the web hosting it provides, but I do require using my own domain name. The Mini account has proved to be just right -- everything is just as it was in the higher grade account. I thought the Medium account was well worth the price, but I was paying for a lot I wasn't using. I probably still won't need a full 5 GB of email storage, but it's there if I need it and the price doesn't feel out of whack. I hope your downgrade experience is just as positive and that you are pleased to stay with Runbox, too.