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Old 25 Sep 2017, 10:33 AM   #1
Grhm
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Join Date: Mar 2007
Location: UK
Posts: 99
"Error: Unauthorized"

Hi
When I try to log into my new Runbox account with the Opera Mini browser on my Nokia C2-01, the log-in fails with the message "Error: Unauthorized".
Does anybody know what this means, and what I can do about it?
I am able to log in using a different browser on another phone, so the problem seems to be specific to Opera Mini.
Any ideas will be much appreciated.
Thanks,
Graham
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Old 26 Sep 2017, 05:01 PM   #2
kservik
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We have seen this error Opera Mini previously and you should get a warning if cookies or scripts are blocked?

Kim
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Old 28 Sep 2017, 02:09 PM   #3
Grhm
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Hi.
Thank you for the response.
Neither cookies nor scripts have been disabled in the browser's settings (assuming that's what you meant by "blocked"), and there is just the one message: "Error: Unauthorized".
What does that mean?
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Old 29 Sep 2017, 06:25 PM   #4
kservik
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I think you need to open a support ticket so that we can look at your username and check logins there.
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Old 30 Sep 2017, 03:49 AM   #5
Grhm
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Thank you.
I shall do that.
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