auto select problem

bberger · 23 Sep 2022, 01:16 AM

When I open my fastmail it selects all of the emails without me asking. How do i change that?

JeremyNicoll · 23 Sep 2022, 02:38 AM

Could you provide more detail, since I don't understand what you mean.

Are you using the FM app on a smartphone? Or, some other smartphone app (which?), or a browser (which one?) and FM's own webmail system?

Do you keep all your mails in just one folder (ie the Inbox), or many folders?

When "all the mails are selected" is this just newly-arrived mails, or old ones that have already been read as well?

bberger · 23 Sep 2022, 03:42 AM

Hello,
i am using my desktop pc with chrome. I have many folders and when I open the program it checks all of the email in the inbox, new and old. It doesnt do it with my iphone or laptop. Only my desktop pc.

bertradio · 23 Sep 2022, 04:44 AM

Quote:

Originally Posted by bberger

Hello,
i am using my desktop pc with chrome. I have many folders and when I open the program it checks all of the email in the inbox, new and old. It doesnt do it with my iphone or laptop. Only my desktop pc.

Have you tried other browsers on your desktop? Could be a page cache or cookie issue. Also, have you tried to sign out and sign back in?

n5bb · 23 Sep 2022, 04:54 AM

At the top of the message list (beneath the Search Mail field) you should see a tool which probably shows something like “All Mail” “Newest First”. Open that tool and you can change the view to “Unread”. The sort order can also be modified.

You can also type UNREAD (in all uppercase) in the search box at the top to only view unread messages. You can combine this with other search terms and save the search for later use. For example, you could enter in the search box “UNREAD from:bill”, then at the top left where the search is shown you could save the search with the label “BILL”. This saved search will appear at the bottom below your folder list. Now by selecting the BILL search (which shows a magnifying glass icon), you can view all unread messages from anyone with “Bill” (case ignored) in their name.

Bill

JeremyNicoll · 23 Sep 2022, 04:55 AM

I normally use Firefox, but just tried with Chrome (the most-recent version), and do not see what you report.

My Chrome has no extensions installed, especially no ad-blockers and no script-blockers - if you have anything that's not standard Chrome, try disabling them. Also try clearing cache, cookies etc - which on every browser I use I clear all of, every day.

I don't see any feature in FM's preferences that would select everything, however there are two keyboard shortcuts that would do it: asterisk then a, and single-quote then a. Is there any chance that you're typing either of those by accident? If you don't use keyboard shortcuts you can disable them at: Settings - Preferences - Accessibility. You can read about shortcuts at: https://www.fastmail.help/hc/en-us/a...oard-shortcuts

23 Sep 2022, 01:16 AM	#1
bberger Junior Member Join Date: Sep 2022 Posts: 2	auto select problem When I open my fastmail it selects all of the emails without me asking. How do i change that?

23 Sep 2022, 04:54 AM	#5
n5bb Intergalactic Postmaster Join Date: May 2004 Location: Irving, Texas Posts: 8,855	View and Sort options for message listing At the top of the message list (beneath the Search Mail field) you should see a tool which probably shows something like “All Mail” “Newest First”. Open that tool and you can change the view to “Unread”. The sort order can also be modified. You can also type UNREAD (in all uppercase) in the search box at the top to only view unread messages. You can combine this with other search terms and save the search for later use. For example, you could enter in the search box “UNREAD from:bill”, then at the top left where the search is shown you could save the search with the label “BILL”. This saved search will appear at the bottom below your folder list. Now by selecting the BILL search (which shows a magnifying glass icon), you can view all unread messages from anyone with “Bill” (case ignored) in their name. Bill

23 Sep 2022, 02:38 AM	#2
JeremyNicoll Essential Contributor Join Date: Dec 2017 Location: Scotland Posts: 469	Could you provide more detail, since I don't understand what you mean. Are you using the FM app on a smartphone? Or, some other smartphone app (which?), or a browser (which one?) and FM's own webmail system? Do you keep all your mails in just one folder (ie the Inbox), or many folders? When "all the mails are selected" is this just newly-arrived mails, or old ones that have already been read as well?

23 Sep 2022, 03:42 AM	#3
bberger Junior Member Join Date: Sep 2022 Posts: 2	Hello, i am using my desktop pc with chrome. I have many folders and when I open the program it checks all of the email in the inbox, new and old. It doesnt do it with my iphone or laptop. Only my desktop pc.

23 Sep 2022, 04:55 AM	#6
JeremyNicoll Essential Contributor Join Date: Dec 2017 Location: Scotland Posts: 469	I normally use Firefox, but just tried with Chrome (the most-recent version), and do not see what you report. My Chrome has no extensions installed, especially no ad-blockers and no script-blockers - if you have anything that's not standard Chrome, try disabling them. Also try clearing cache, cookies etc - which on every browser I use I clear all of, every day. I don't see any feature in FM's preferences that would select everything, however there are two keyboard shortcuts that would do it: asterisk then a, and single-quote then a. Is there any chance that you're typing either of those by accident? If you don't use keyboard shortcuts you can disable them at: Settings - Preferences - Accessibility. You can read about shortcuts at: https://www.fastmail.help/hc/en-us/a...oard-shortcuts