Fast Mail Question

sheprd · 13 Dec 2017, 02:18 AM

I have a problem I went to rules and set up to forward mail to another acct. Then disabled the forward acct. BUT it still forwards to the other acct. Anyone have an idea where to find the problem? Thanks for any help

somdcomputerguy · 13 Dec 2017, 05:35 AM

Disabled the rule? Or the email service it forwards to? If you disabled or deleted the rule, did you hit the 'Save' button at the top?

sheprd · 13 Dec 2017, 05:47 AM

Thanks soundcomputerguy for your response
Don't remember if I hit save but there is no email address in the slot for the email address that mail is being sent it is empty

somdcomputerguy · 13 Dec 2017, 06:00 AM

Hmm.. If there is no email address specified to forward to, I'm at a loss as to how it can even be forwarded. Try to 'Delete' the rule, and make sure to hit the 'Save' button on top.

sheprd · 13 Dec 2017, 07:42 AM

I set up the forwarding deleted it and no Save at at top just New Rule button Set up forwarding again and hit Disable Rule and then there was a SAVE button at top I hit Save and then Had no more forwarding Thanks much for getting me on the right track

somdcomputerguy · 13 Dec 2017, 07:55 AM

I'm glad you got it going.

- Bruce

gemselections · 22 Dec 2017, 06:04 PM

sorry, I have no idea about Email but this is very interesting...

13 Dec 2017, 02:18 AM	#1
sheprd The "e" in e-mail Join Date: Sep 2001 Location: VA, USA Posts: 2,789	Fast Mail Question I have a problem I went to rules and set up to forward mail to another acct. Then disabled the forward acct. BUT it still forwards to the other acct. Anyone have an idea where to find the problem? Thanks for any help

13 Dec 2017, 07:55 AM	#6
somdcomputerguy Cornerstone of the Community Join Date: Jun 2004 Location: Rupert, WV Posts: 879	I'm glad you got it going. - Bruce Last edited by somdcomputerguy : 13 Dec 2017 at 08:37 AM.

13 Dec 2017, 05:35 AM	#2
somdcomputerguy Cornerstone of the Community Join Date: Jun 2004 Location: Rupert, WV Posts: 879	Disabled the rule? Or the email service it forwards to? If you disabled or deleted the rule, did you hit the 'Save' button at the top?

13 Dec 2017, 05:47 AM	#3
sheprd The "e" in e-mail Join Date: Sep 2001 Location: VA, USA Posts: 2,789	Thanks soundcomputerguy for your response Don't remember if I hit save but there is no email address in the slot for the email address that mail is being sent it is empty

13 Dec 2017, 06:00 AM	#4
somdcomputerguy Cornerstone of the Community Join Date: Jun 2004 Location: Rupert, WV Posts: 879	Hmm.. If there is no email address specified to forward to, I'm at a loss as to how it can even be forwarded. Try to 'Delete' the rule, and make sure to hit the 'Save' button on top.

13 Dec 2017, 07:42 AM	#5
sheprd The "e" in e-mail Join Date: Sep 2001 Location: VA, USA Posts: 2,789	I set up the forwarding deleted it and no Save at at top just New Rule button Set up forwarding again and hit Disable Rule and then there was a SAVE button at top I hit Save and then Had no more forwarding Thanks much for getting me on the right track

22 Dec 2017, 06:04 PM	#7
gemselections Junior Member Join Date: Nov 2017 Posts: 5	sorry, I have no idea about Email but this is very interesting...